
IT Enablement Specialist
2 weeks ago
About us
We are a digital-first company on a mission to empower women and inspire confidence.
We offer an omni-channel presence across Southeast Asia, with a focus on womenswear.
Founded in 2010, we are proudly female-founded with a diverse organization, leadership, and STEM roles.
We raised funds in 2021 and aim to become the most thoughtful brand globally for the Asian female consumer.
Our role is to enable teams through top-notch technology and seamless working environments.
Main Responsibilities:
- Service Desk Support: Provide end-user support via phone, email, or chat. Troubleshoot issues and escalate complex problems according to SLA.
- Device/Software Deployment: Assist in installing, configuring, and deploying software applications across the organization.
- Device Deployment: Setup and deploy new desktop/laptop computers and associated software to new hires and collect devices during offboarding.
- Network Troubleshooting: Assist in diagnosing and resolving network connectivity issues.
The role offers a front-row seat experience in impacting women worldwide through fashion and technology.
You will be part of a dynamic team in a workplace without corporate BS.
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