Excellent Opportunity for Customer Service

5 days ago

Singapore beBeeService Full time $45 - $55
Customer Service Representative

Job Description:

We are seeking a Customer Service Representative to join our team. In this role, you will be responsible for providing quality support to customers through various channels including calls, email, live chat, and walk-in inquiries.

  • Provide exceptional customer service via phone, email, and other communication channels.
  • Respond to customer inquiries in a timely and professional manner.
  • Resolve customer complaints and issues efficiently and effectively.
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience.

Requirements:

To be successful in this role, you will need:

  • Minimum 2 years of working experience in a Call Centre or service-related role.
  • Excellent written and communication skills.
  • Resourceful and quick in solving problems.
  • Strong service mindset and good negotiation skills.
  • Proficient in Microsoft Word, Excel, PowerPoint, computer, and smartphone applications/navigations.

Working Conditions:

This role requires night shift and working on public holidays on a rotational basis. Time off will be given to start work later the following day if scheduled for night desk duty.

Benefits:

This is an excellent opportunity to develop your skills and knowledge in customer service and build a rewarding career with our company.

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