Field Service Engineer

3 days ago


Singapore Medtronic Full time

Careers That Change Lives

Engineers are indispensable to achieving our Mission at Medtronic. We empower you to bring the best of your experience to bear on our market-leading portfolio of innovations. Apply your existing skills and develop new ones, with the training, mentorship, and guidance you need to continue developing your expertise.

The Field Technical Service Specialist is responsible for all aspects of equipment support performed at customer sites or prior to delivery. This may include pre-delivery inspection, installation, commissioning, planned maintenance, troubleshooting, assessment, breakdown repair, and in-service to customers on basic device maintenance.

You will be the contact point with local customers pertaining to equipment services. Your responsibilities will include performing technical activities requiring considerable judgment, participating in minor projects, ensuring test tool and spare parts availability while on the field, maintaining relationships with biomedical engineers, commercial organizations, and customers, and providing supervised assistance to the commercial team during product demonstrations.

A Day in the Life

  • Perform technical tasks that require significant judgment and participate in small-scale projects.
  • Ensure that test tools and spare parts are available on-site.
  • Maintain relationships with biomedical engineers, in-country commercial teams, and customers.
  • Provide guided communication to customers on product lifecycle management, upgrades, and new product introductions.
  • Display knowledge and expertise on Medtronic products and advise internal and external customers.
  • Ensure timely completion of documentation and system entries.

Must-Have Qualifications

  • Bachelor's degree required.
  • No prior experience needed.

Your Profile

  • At least one year of experience working with medical devices, either in a healthcare company or within a hospital (ICU or Operating Theater).
  • Degree in Engineering or Biomedical Engineering.
  • Basic knowledge of ISO13485 and Good Distribution Practice for Medical Devices (GDPMD).
  • Familiarity with SAP/ServiceMax.
  • Valid local driver's license and vehicle.
  • Able to lift up to 15kg of equipment unassisted.

We offer a competitive salary of $80,000 - $110,000 per annum, based on location and experience. Benefits include comprehensive health insurance, retirement plans, and opportunities for professional growth and development.


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