Field service engineer
17 hours ago
Location: Singapore, Singapore
Thales people architect solutions at the heart of the defence-security continuum. Interoperable and secure information and telecommunications systems for defence, security, and civil operators, are based upon innovative use of radiocommunications, networks, and cybersecurity. We are ground breaking new digital technologies such as 4 G mobile communications, cryptography, cloud computing and big data for use in physical protection systems, and critical information systems. Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.
ROLE DESCRIPTION SUMMARY
Thales is seeking a suitable candidate for the position of Service Support Engineer.
You will be maintaining and troubleshooting the hardware infrastructure and systems for a mission-critical Seamless Identity Management Platform for Experience (SIMPLE) system that Thales Solutions Asia (TSA) has designed for Singapore Changi Airport.
You will be part of a team of dedicated engineers that demonstrate superior technical competency in ensuring system availability, performance and security.
KEY ACTIVITIES AND RESPONSIBILITIES
As a Field Service Engineer, you are accountable for:
Field Support:To carry out Corrective Maintenance (CM) as a result of failure of the hardware and software related to SIMPLE. To restore the system to its operational condition. To monitor and maintain the records of the overall system operational availability and reliability, including Mean Time Between Failure (MTBF), Mean Time to Repair (MTTR), system downtime duration and the types of hardware defects as well as all related software versions, patches.
Field Testing:To carry out software testing on the system whenever there are new software bug fixes. To ensure the correct configuration of the system is loaded for software/system testing and before the system is used for production.
Spares Services:To manage the spares provisioning, support and test equipment and other tools that are stored at the Authority site. To undertake store keeping functions in respect of receipt, issue and disposal. To carry out serviceability checks on the spares and to ensure prompt and appropriate action is taken to rectify any fault on the spares. To monitor the end-of-life and end-of-support status of the spares and installed hardware.
Preventive Maintenance (PM):To carry out PM on the hardware to retain the system in the specified operational condition in accordance with the planned maintenance schedule. In carrying out the PM, to follow the approved PM checklists to perform calibration, servicing and verification of system configurations. To submit the PM report after each PM.
Calibration Services:To liaise with the vendor to perform calibration services on the test equipment that are used for the preventive maintenance.
KEY KNOWLEDGE AND EXPERIENCE
To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:
2 shifts of 12 hours, 24x7 operation
Able to cope in a highly pressured fast-paced environment
Prior working experience in any Server/Network/Uninterruptible Power System/Security products such as Firewall, PIM and PAM, and Server Virtualization will be an added advantage
Customer-oriented with a high level of service attitude
Good listening and analytical skills
Hardworking, outgoing and enthusiastic
Positive working attitude
Team player, and also able to work independently and with little supervision
Able to thrive in a dynamic environment
Able to understand the system and architecture diagrams
Able to understand the user operation environment
Willingness to pick up new technologies
Perform other job responsibilities as and when assigned
Education
Diploma/Bachelor’s Degree in IT/Engineering discipline
CCNA certified
Experience
Minimally 1-2 years of experience in supporting network, security, server, and UPS
Minimally 1-2 years of experience in supporting mission-critical systems with a stringent SLA of 99.9%
Well-versed in IT Service Management (ITSM) standards, processes, guidelines, and best practices will be an added advantage.#J-18808-Ljbffr
-
Process engineer
2 days ago
Singapore The Chemical Engineer Full timeWhy Patients Need You Whether you are involved in the design and development of manufacturing processes for products or supporting maintenance and reliability, engineering is vital to making sure customers and patients have the medicines they need, when they need them. Working with our innovative engineering team, you'll help bring medicines to the...
-
Senior technical engineer
2 weeks ago
Singapore The Chemical Engineer Full timeAbout us At Exxon Mobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for. The success of our Upstream, Product Solutions and Low...
-
Field Service Engineer
3 days ago
Singapore Lam Research Full timeThe RoleLam Research is seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing quality repair and preventive maintenance services for Lam etch/clean/deposition equipment at customer sites.Key ResponsibilitiesInstall and relocate equipment at customer sites, conducting associated start-up,...
-
Field Service Engineer
1 week ago
Singapore ENERSYS RESERVE POWER PTE. LTD. Full timeJob OverviewWe are seeking a highly skilled Field Service Engineer to join our team at ENERSYS RESERVE POWER PTE. LTD. As a key member of our service team, you will be responsible for delivering top-notch technical support and maintenance services to our customers.Estimated Salary Range: $40,000 - $60,000 per annumKey Responsibilities:Perform installation...
-
Field Service Engineer
3 weeks ago
Singapore A-SMART LIFE PTE. LTD. Full timeRoles & ResponsibilitiesAs a Field Service Engineer at A-SMART LIFE PTE. LTD., you will play a crucial role in providing preventive maintenance reports and assisting with on-site installations, repairs, and maintenance of our machines.Develop and implement preventive maintenance plans to ensure optimal machine performanceCollaborate with cross-functional...
-
Field Service Engineer
3 weeks ago
Singapore ANRADUS PTE. LTD. Full timeField Service Technician/Engineer Job DescriptionAt ANRADUS PTE. LTD., we are seeking a highly skilled Field Service Technician/Engineer to join our team. As a key member of our technical support team, you will be responsible for installing, testing, and commissioning company equipment, ensuring all systems are fully operational and meet client...
-
Field service engineer
2 days ago
Singapore Biosearch Technologies, Inc. Full timeWith manufacturing sites across the US, UK, Germany and Denmark, LGC Biosearch Technologies has plans to continue growing. We deliver mission critical genomics to our diverse customer base in molecular diagnostics, pharma/biotech and agrigenomics. Our integrated portfolio of products, services and expertise supports our purpose of Science for a Safer World...
-
Field service engineer
2 days ago
Singapore LGC Group Full timeWith manufacturing sites across the US, UK, Germany and Denmark, LGC Biosearch Technologies has plans to continue growing. We deliver mission critical genomics to our diverse customer base in molecular diagnostics, pharma/biotech and agrigenomics. Our integrated portfolio of products, services and expertise supports our purpose of Science for a Safer World...
-
Field Service Engineer
2 months ago
Singapore SE ACTIVE PTE. LTD. Full timeRoles & ResponsibilitiesJob Title: Field Service EngineerLocation: SingaporeEmployment Type: Full-TimeDepartment: After Sales DepartmentReports To: Head of After SalesAbout the Company:SE Active was awarded the exclusive distributorship for Technogym effective January 2018. This distributorship empowers SE Active as the sole entity responsible for managing...
-
Field Service Engineer
3 weeks ago
Singapore VANGUARD AESTHETICS PTE. LTD. Full timeRoles & ResponsibilitiesOur company, a Multi-National Aesthetic Brand is looking for a field service engineer as we are expanding further. In this role, you would be working on-site at customer locations to troubleshoot, maintain and repair Lasers and Medical equipment. After some on-the-job training, you would get to put your technical, mechanical and...
-
Field service engineer
2 days ago
Singapore This Is An IT Support Group Full timeKey Responsibilities Independently conduct key operational activities, including installation, commissioning, maintenance, and troubleshooting of Edwards products to achieve 95% First Time Fix Rate (FTFR), ensuring high levels of customer satisfaction. Adhere strictly to defined work processes, risk assessments, and Standard Operating Procedures (SOP)....
-
Field Service Engineer
2 months ago
Singapore ABEX TECHNOLOGY PTE LTD Full timeRoles & ResponsibilitiesRoles & Responsibilities1. Implement the Customer Support Policy for the OEM End User. Supervise, maintain and support company systems in the field.2. Support OEM partners, and End Users internal service as defined under warranty and service support agreements.3. Maintain, support, and guide proper training to all users, including OEM...
-
Field Service Engineer
1 week ago
Singapore VACUUM TECHNIQUE SINGAPORE PTE. LTD. Full timeRoles & Responsibilities Independently conduct key operational activities, for example, Installation, commissioning, maintenance and troubleshooting of Edwards products to achieve >95% First time fix rate (FTFR), whilst ensuring high levels of customer satisfaction. Adherence to defined work processes, risk assessment and SOP is required to be strictly...
-
Field Service Engineer
2 months ago
Singapore OVIVO SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesJob Description & RequirementsSuccessful candidate will assist Parts & Service Sales Manager on the following tasks: Conduct Field Engineering during the piloting, construction, commissioning and operation/maintenance/after sale phases Provide technical and hands-on support for the implementation of pilot studies and commercial...
-
Field Service Engineer #SGUnitedJobs
3 weeks ago
Singapore WINSYS TECHNOLOGY PTE LTD Full timeJob Summary:WINSYS TECHNOLOGY PTE LTD is seeking a highly skilled and motivated Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for performing hands-on installation, service, and maintenance of equipment and instruments at outdoor field locations. Key Responsibilities:1. Perform installation, service, and...
-
Field service engineer
17 hours ago
Singapore Thales Full timeLocation: Singapore, Singapore Thales people architect solutions at the heart of the defence-security continuum. Interoperable and secure information and telecommunications systems for defence, security, and civil operators, are based upon innovative use of radiocommunications, networks, and cybersecurity. We are ground breaking new digital technologies...
-
Field Service Engineer
2 months ago
Singapore THALES SOLUTIONS ASIA PTE. LTD. Full timeRoles & ResponsibilitiesROLE DESCRIPTION SUMMARYThales is seeking suitable candidate for the position of Service support engineer.You will be maintaining and troubleshooting the hardware infrastructure and systems for a mission-critical Seamless Identity Management Platform for Experience (SIMPLE) system that Thales Solutions Asia (TSA) have designed for...
-
Field service engineer
2 days ago
Singapore Thales Group Full timeLocation: Singapore, Singapore Thales people architect solutions at the heart of the defence-security continuum. Interoperable and secure information and telecommunications systems for defence, security, and civil operators, are based upon innovative use of radiocommunications, networks, and cybersecurity. We are ground breaking new digital technologies...
-
Field service engineer
17 hours ago
Singapore Rotork Plc Full timeRotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow of liquids, gases and powders across many industries worldwide. Our purpose is Keeping the World Flowing for Future Generations. For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and...
-
Field Service Engineer
24 hours ago
Singapore MCI Career Services Pte Ltd Full timeAbout UsMCI Career Services Pte Ltd is a leading provider of career services, dedicated to connecting job seekers with top employers.Job SummaryWe are seeking an experienced Field Service Engineer to join our team in Gul Circle, West Region. This is a Monday to Friday, 5-day position with an estimated salary range of SGD 3,000.Job ResponsibilitiesRepair and...