Residential Operations Coordinator
5 days ago
Nanyang Technological University (NTU) is a leading research-intensive university in Singapore. The Office of Campus Housing (OCH) serves to provide an optimal on-campus living environment for students and faculty. As a Customer Service and Facilities Specialist, you will play a key role in ensuring the satisfaction of our residents.
Job SummaryAs a Customer Service and Facilities Specialist, you will be responsible for managing and resolving residents' requests and complaints, coordinating daily inspections of OCH managed spaces, and overseeing service delivery. You will work closely with internal and external stakeholders to ensure that our residents receive the highest level of service.
Key Responsibilities- Manage and resolve residents' requests and complaints in a timely and professional manner
- Coordinate daily inspections of OCH managed spaces to ensure a safe and secure living environment
- Oversee service delivery and ensure compliance with contractual obligations
- Collaborate with internal and external stakeholders to resolve issues and improve service delivery
We are looking for an individual with a strong passion for delivering exceptional customer service and a minimum of 1 year of relevant working experience in residential management, customer service, or facilities management. Experience in student hostels, staff housing, or hospitality services would be advantageous.
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Residential Support Coordinator
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Residential Operations Coordinator
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Singapore NTU (Nanyang Technology University- MainOffice-HR) Full timeAbout UsNanyang Technology University's Office of Campus Housing (OCH) serves to make NTU the university with the best-in-class campus for learning, working, and living. We strive to provide an optimal on-campus living environment for students and faculty to excel in their pursuits.Our VisionWe are committed to delivering exceptional service to residents,...
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Residential Education Coordinator
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Facilities Operations Coordinator
4 days ago
Singapore NTU (Nanyang Technology University- Main Office-HR) Full timeJob OverviewWe are seeking a skilled and experienced professional to join our team as a Facilities Operations Coordinator. As a key member of our housing operations team, you will be responsible for ensuring the smooth day-to-day functioning of our residential facilities.
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Residential Services Manager
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Singapore NTU (Nanyang Technology University- Main Office-HR) Full timeAbout the RoleThe successful candidate will have a strong background in residential management and customer service. They will be responsible for coordinating daily inspections of OCH-managed spaces/rooms to ensure a safe and secure living environment.
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Residential Management Coordinator
5 days ago
Singapore NTU (Nanyang Technology University- Main Office-HR) Full timeJob SummaryWe are seeking an exceptional individual to join our team as a Facilities Operations Specialist. This role involves coordinating daily operations, ensuring the safety and security of our facilities, and providing excellent customer service to our residents.
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