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Front Desk Customer Experience Specialist

2 weeks ago

Singapore beBeeCustomerService Full time $2,500 - $4,500
Customer Service Representative Job Description

Are you looking for a role that involves delivering exceptional customer service and ensuring seamless front desk operations?

This position requires an individual who can provide top-notch service to all Club members and guests, handle front desk duties with ease, and attend to phone call enquiries and bookings.

Key Responsibilities:

  • Manage front desk duties efficiently
  • Deliver exceptional customer service
  • Handle phone call enquiries, bookings, and tours
  • Perform other duties assigned by the Supervisor

Requirements:

  • 'O' level and experience in hospitality preferred
  • Excellent communication and interpersonal skills
  • Proficiency in English and knowledge of other languages an advantage
  • MS Office proficiency required
  • Experience in handling credit card payments, administrative duties, etc.
  • Team player with a pleasant disposition and service-oriented
  • Able to commit 6 days work week and shift duties