Operational Excellence Analyst

5 days ago

Singapore DBS Bank Limited Full time
Job Description

The Associate Analyst will play a vital role in optimizing business systems and processes, ensuring efficient and resilient infrastructure through strategic focus on productivity, quality & control, technology, people capability, and innovation. This role will involve comprehensive reconciliation of deposits, cards, and unsecured loans, including investigation of breaks, managing General Ledger (GLAO) certification process, ensuring timely tracking of GL outages, and prompt escalation & reporting of Key Risk Indicators (KRI) to Management.

Key Responsibilities:
  • Develop and implement innovative and comprehensive mitigation strategies to minimize potential financial impacts arising from reconciliation, including the design and execution of robust risk monitoring & reporting frameworks.
  • Collaborate widely to establish & maintain effective relationship and work closely with various stakeholders to understand the Business/Operations problem statement, propose analytic requirements and solution.
  • Leverage on internal and external data and use analytics techniques to provide data-driven insights, re-engineer and eliminate existing process frictions in realizing Design-For-No-Ops strategy.
  • Develop compelling data visualizations and presentations to communicate complex analytical findings, drive productivity improvements, pinpoint root causes of operational issues, and deliver actionable recommendations to key stakeholders.
  • Support Area Manager and lead project/initiatives, engage team on process improvements.

Requirements:
  • Degree in Accounting, Banking or related field.
  • Minimum 3-5 years in banking or financial services with strong background in reconciliation and settlement process.
  • Demonstrated expertise in optimizing business systems and processes, with a proven track record of success in reconciliation and settlement operations.
  • Proven experience in business systems and processes especially in areas of Consumer Debit/Credit cards, Current/Saving accounts and/or Reconciliation & Settlement.
  • Excellent communication and interpersonal skills with the ability to collaborate effectively across departments, stakeholders, senior management, and internal staff.
  • Strong knowledge in MS Office tools such as Words, Excel, PowerPoint and ability to demonstrate good understanding in Accounting principles and applications such as GLAO, PSGL and tools used in reconciliation operations.
  • Proven ability to collect, analyze, and interpret data to derive actionable insights and provide data-driven recommendations.
  • Analytical mindset with the ability to critically examine, analyze data, and identify process improvement opportunities.
  • Must be of sufficient maturity, confidence, and experience to be able to independently engage Tech Support & stakeholders on project-related matters as well as to escalate and articulate issues and proposed resolutions.
  • Meticulous with strong analytical skills and pro-active in solving problems.

  • Operations Excellence Analyst

    5 days ago

    Singapore Shopee Full time

    Welcome to Shopee's Regional Marketplace Operations department, where innovation meets operational excellence!Our teams sit at the core of our business, collaborating with various departments to manage e-commerce processes, design scalable solutions, and drive strategic initiatives.We are looking for a skilled professional with relevant experience in...

  • Operations Analyst

    3 weeks ago

    Singapore ARGYLL SCOTT CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesRisk & Control Analyst – Operations Governance & Oversight Location: SingaporeAre you passionate about driving operational excellence and risk management in a fast-paced environment? We are looking for a Business Risk & Control Operations Analyst to provide governance, oversight, and strategic risk management for our Operations...

  • Operational Excellence Analyst

    5 days ago

    Singapore SHOPEE SINGAPORE PRIVATE LIMITED Full time

    Key ResponsibilitiesConduct quantitative/qualitative analysis of pain points/common issues from current regional and local operationsDrive root cause analysis, and implement key programs and initiatives to drive improvement of user metricsCreate clear and informative dashboards and visualizations to present data in a visually appealing manner, aiding...

  • Country Manager

    6 days ago

    Singapore Investment Analyst Association, Inc. Full time

    Job DescriptionCiti, a leading global financial services company, is seeking an experienced Country Manager - Facilities Operations Leader to join our team in Singapore. As a key member of our Corporate Realty Services (CRS) team, you will be responsible for managing the day-to-day operations of Citi's facilities in Singapore, ensuring that they are...

  • Assistant Manager, Operational Excellence

    4 weeks ago

    Singapore SEARCHASIA CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities:Lead and support improvement opportunities using Lean, Six Sigma, Kaizen and other methodologies. Monitor the effectiveness of improvement initiatives to ensure sustained success Analyze and optimize operations processes and workflows using CI tools, including but not limited to Value Stream Mapping, FMEA, Root...

  • Assistant Manager, Operational Excellence

    3 weeks ago

    Singapore SEARCHASIA CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities:Lead and support improvement opportunities using Lean, Six Sigma, Kaizen and other methodologies. Monitor the effectiveness of improvement initiatives to ensure sustained success Analyze and optimize operations processes and workflows using CI tools, including but not limited to Value Stream Mapping, FMEA, Root...

  • Assistant Manager, Operational Excellence

    3 weeks ago

    Singapore SEARCHASIA CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities: Lead and support improvement opportunities using Lean, Six Sigma, Kaizen and other methodologies. Monitor the effectiveness of improvement initiatives to ensure sustained success Analyze and optimize operations processes and workflows using CI tools, including but not limited to Value Stream Mapping, FMEA, Root...

  • Operations Analyst

    3 weeks ago

    Singapore VALUE SEARCH ASIA PTE. LIMITED Full time

    Roles & ResponsibilitiesOPERATIONSBuy-side Opportunity Expansion Role Excellent Career OpportunityOur client is a reputable fund management firm in Singapore. They are currently seeking for a operations analyst to join their dynamic team.Based in Singapore, your main tasks are to support the investment team on daily trade transactions, and perform daily...

  • Operations Analyst

    3 weeks ago

    Singapore VALUE SEARCH ASIA PTE. LIMITED Full time

    Roles & ResponsibilitiesOPERATIONS Buy-side Opportunity Expansion Role Excellent Career OpportunityOur client is a reputable fund management firm in Singapore. They are currently seeking for a operations analyst to join their dynamic team.Based in Singapore, your main tasks are to support the investment team on daily trade transactions, and perform daily...

  • Funds Operation Analyst

    3 weeks ago

    Singapore DADACONSULTANTS PTE. LTD. Full time

    Roles & ResponsibilitiesWe are representing a leader in the Quantitative Trading firm in search for a Funds Operation AnalystFunds Operation Analyst Complete day-to-day operations of multiple funds, such as process investor subscriptions and redemptions efficiently, manage account openings and exchange membership applications, and ensure timely bill payments...

  • Funds Operation Analyst

    3 weeks ago

    Singapore DADACONSULTANTS PTE. LTD. Full time

    Roles & ResponsibilitiesWe are representing a leader in the Quantitative Trading firm in search for a Funds Operation AnalystFunds Operation Analyst Complete day-to-day operations of multiple funds, such as process investor subscriptions and redemptions efficiently, manage account openings and exchange membership applications, and ensure timely bill...

  • Energy Risk Operations Analyst

    6 days ago

    Singapore Shell Full time

    About the RoleShell is a global energy company that uses advanced technologies to help build a sustainable energy future. We are looking for a talented Energy Risk Operations Analyst to join our team in Singapore.In this role, you will be responsible for ensuring that risk processes are operated efficiently and accurately, and that controls in both the risk...

  • Operations Support Analyst

    7 days ago

    Singapore DBS Bank Limited Full time

    Why Join UsAt DBS Bank Limited, we offer a collaborative and supportive work environment that encourages employee growth and development. Our team, Global Financial Markets Operations, plays a critical role in delivering exceptional customer experiences through efficient and effective operations. As a valued member of our team, you will enjoy a competitive...

  • Account Management Excellence Business Analyst

    2 days ago

    Singapore JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD Full time

    Roles & ResponsibilitiesAccount Management Excellence Business Analyst Duties & responsibilitiesFacilitate the Account Business Planning process, ensuring timely reviews, communication, and documentation of actions. Support the Protect-the-Win initiative by coordinating stakeholder reviews and assisting with renewal tracking. Develop insights and conduct...

  • Marine Operations Systems Analyst

    3 weeks ago

    Singapore DIRECT SEARCH ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesThis role supports Marine Operations by ensuring smooth and efficient system-based processes, primarily within the IMOS system. The Analyst will troubleshoot system issues, provide training, refine processes, and collaborate with IT to implement system solutions.Key Responsibilities:System Expertise:Own and manage IMOS transactional...

  • Operation Analyst, Insurance

    2 weeks ago

    Singapore LMA RECRUITMENT SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesOur client a well-known Insurance business is seeking an operation analyst, for 12 months.The role oversees and execute all activities related to onboarding and offboarding of representatives.Key ResponsibilitiesPerform Fit & Proper checks on applicants within 14 working days and lodge applications Conduct close and credit monitoring...

  • Operations Analyst

    2 weeks ago

    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesOperations Analyst Duration: Immediate - 30 Dec 2025 Location: ChangiHours: Mon - Fri, 9-6pm1. Perform day-to-day operational activities in relation to Inward Telegraphic Transfer (ITT) / Outward Telegraphic Transfer (OTT)2. Ensure completeness and correctness of customer instructions before processing3. Perform daily reconciliation...

  • Operational Excellence Manager

    5 days ago

    Singapore Kuok (Singapore) Limited Full time

    This strategic leadership role is ideal for a motivated individual passionate about driving change, inspiring teams, and delivering excellence in Operational Excellence. As a key member of the Kuok (Singapore) Limited team, you will collaborate with cross-functional teams to develop and execute a comprehensive operational excellence roadmap aligned with the...

  • Operational Excellence Manager

    6 days ago

    Singapore SearchAsia Consulting Pte Ltd Full time

    At SearchAsia Consulting Pte Ltd, we are seeking a highly skilled Operational Excellence Manager to join our team. The successful candidate will lead and support improvement opportunities using Lean methodologies, monitor the effectiveness of initiatives, and optimize operations processes.Responsibilities:Analyze and optimize operations processes and...

  • Operations Excellence Lead

    6 days ago

    Singapore Jumbo Group Of Restaurants Pte Ltd Full time

    About the JobWe are seeking a results-driven Operations Excellence Lead to join our team at Jumbo Group Of Restaurants Pte Ltd. As an Operations Excellence Lead, you will be responsible for developing and implementing strategies to improve operational efficiency and customer satisfaction.Key Responsibilities:- Develop and implement strategies to improve...