Account Management Excellence Business Analyst

5 days ago


Singapore JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD Full time
Roles & Responsibilities

Account Management Excellence Business Analyst

Duties & responsibilities

  • Facilitate the Account Business Planning process, ensuring timely reviews, communication, and documentation of actions.
  • Support the Protect-the-Win initiative by coordinating stakeholder reviews and assisting with renewal tracking.
  • Develop insights and conduct analysis for the Client Voice program, facilitating the creation of targeted action plans to enhance client feedback processes and drive overall client satisfaction.
  • Plan and provide support for Account Management workshops and related events.
  • Facilitate effective communication and knowledge sharing between the Account Management community and JLL Headquarters.
  • Assist in implementing industry verticals within the region, supporting documentation efforts to ensure consistency and excellence.
  • Support the execution of strategic projects related to Account Management and assist wider functional teams with their programs and initiatives.
  • Facilitate internal meetings for the Account Director community, maintaining meeting cadence, preparing agendas, and collecting feedback for continuous improvement.
  • Assist in delivering the APAC Account Management Excellence training program.
  • Support the implementation of Account Management programs that promote industry-leading practices.
  • Contribute to data quality and remediation programs to ensure accurate Management Information for decision-making.
  • Collect and organize user feedback on GAME processes and Momentum functionality, relaying information to the GAME team for potential inclusion in development roadmaps.
  • Assist in managing the Account Director onboarding process, educating new ADs on GAME methodologies and supporting smooth transitions.

Performance Objectives

  • Improve client retention rates and program adoption.
  • Ensure accurate reporting and data quality.
  • Foster strong communication and collaboration within the Account Director community.
  • Successfully implement best practices and contribute to renewal strategies

Key Skills

  • Strong analytical and program management skills, with proficiency in Microsoft Office suite and data visualization tools.
  • Excellent communication skills and the ability to manage stakeholder relationships effectively.
  • Adaptable and flexible, with the capacity to work across time zones and handle multiple priorities in a fast-paced environment.
  • Strategic thinker with attention to detail, quick learning ability, and commitment to accuracy and deadlines.
  • Collaborative team player with strong organizational and relationship-building skills.

Education/Qualification

  • Minimum of a Bachelor's degree, preferably in Business, Real Estate, Facilities Management, or a related field.
  • 2-3 years of experience in related fields is preferred, but fresh graduates with strong analytical skills and relevant internships are encouraged to apply.
  • We value candidates who demonstrate energy, innovative thinking, and a commitment to continuous learning and professional growth.
Tell employers what skills you have

Excellent Communication Skills
Account Management
Black Belt
UAT
Data Analysis
Analytical Skills
Data Management
Business Process Reengineering
Data Quality
Program Management
Business Planning
Business Analyst
Data Analytics
Facilities Management
Lean Six Sigma
Data Visualization

  • Singapore ACE GLOBAL BUSINESS MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:The Business Research Analyst intern will play a crucial role in supporting our campaigns by conducting thorough market research, analysing data, and providing actionable insights. This position requires a detail-oriented individual with strong analytical skills and a passion for making a difference through business...

  • Business Analyst

    3 weeks ago


    Singapore RANDSTAD PTE. LIMITED Full time

    Roles & ResponsibilitiesAbout The CompanyWith a high-visibility presence within the consumer manufacturing industry, my client is constantly committed to bettering their services to provide the best for their consumers across Asia. They are now looking for a hands-on individual to be an additional support to their team as an Business AnalystAbout The...

  • Accounts Manager

    3 weeks ago


    Singapore EXCELLENCE SINGAPORE ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesRoles & ResponsibilitiesProvide management over a portfolio of clients to ensure required filings and submissions to be done by stipulated timeline Achieve team and individual budgets, business plans and performance objectives Scheduling, Monitor, control, coach, train and develop team members including ...

  • Accounts Manager

    3 weeks ago


    Singapore EXCELLENCE SINGAPORE ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesRoles & Responsibilities Provide management over a portfolio of clients to ensure required filings and submissions to be done by stipulated timeline Achieve team and individual budgets, business plans and performance objectives Scheduling, Monitor, control, coach, train and develop team members including ...


  • Singapore UOB ASSET MANAGEMENT LTD Full time

    Roles & ResponsibilitiesJob Responsibilities:UOB Asset Management Ltd (UOBAM) is seeking an experienced and highly-motivated Request for Information & Due Diligence (RFI & DDQ) Analyst to join our dynamic Business Service Management team. The RFI / DDQ Analyst will be responsible for request for information and due-diligence requests put forth by clients on...


  • Singapore SUPERFORM CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: Business Management Analyst Location: Joo KoonSalary: Basic up to $5000Working Days: Monday-FridayWorking Hours: 7.50 am - 4.55 pmBenefits: AWS, Variable bonus, Annual increment, Medical Insurance & Dental coverage, Canteen with subsidy foodRoles & Responsibilities:Consolidate month end financial results & prepare monthly...


  • Singapore KOCH BUSINESS SOLUTIONS - ASIA PACIFIC PTE. LTD. Full time

    Roles & ResponsibilitiesYour JobBusiness Process AnalystOur TeamYou will be reporting to the Business Process Lead and you will be working in the Supplier Enablement team within Finance Solution Division.What You Will Do· Act as a liaison with suppliers from Vietnam, Korea, and other regions to facilitate seamless onboarding.· Follow defined financial...

  • Business Analyst

    3 weeks ago


    Singapore NSEARCH GLOBAL PTE. LTD. Full time

    Roles & ResponsibilitiesOur client, one of Asia-Pacific's leading organizations is looking for:Business AnalystResponsibilities:Business requirement validation with use cases in the prototyping phase Planning and promotion of user tasks (e.g. design development, test, migration, etc.) from BA's perspective Manage end-to-end trade finance process, including...

  • Business Analyst

    3 weeks ago


    Singapore RANDSTAD PTE. LIMITED Full time

    Roles & ResponsibilitiesAbout The CompanyWith a high-visibility presence within the consumer manufacturing industry, my client is constantly committed to bettering their services to provide the best for their consumers across Asia. They are now looking for a hands-on individual to be an additional support to their team as an Business AnalystAbout The...


  • Singapore Shopee Full time

    Welcome to Shopee's Regional Marketplace Operations department, where innovation meets operational excellence!Our teams sit at the core of our business, collaborating with various departments to manage e-commerce processes, design scalable solutions, and drive strategic initiatives.We are looking for a skilled professional with relevant experience in...

  • Business Analyst

    2 weeks ago


    Singapore EASTSPRING INVESTMENTS (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesWe are seeking a skilled and detail-oriented Business Analyst to join our team. The ideal candidate will have strong experience in developing and maintaining tools using VBA, along with a solid business analysis skillset. This role requires expertise in ERP systems such as Oracle, Coupa, with a focus on the integration of static data...

  • Business Analyst

    3 weeks ago


    Singapore ACTIVANTS PTE LTD Full time

    Roles & ResponsibilitiesAbout ActivantsActivants helps companies in their digital transformation journey by designing and delivering process automation to improve business performance and increase customer satisfaction. Headquartered in Singapore, Activants specializes in the implementation of business process management, robotic process automation,...

  • Business Analyst

    3 weeks ago


    Singapore ACTIVANTS PTE LTD Full time

    Roles & ResponsibilitiesAbout ActivantsActivants helps companies in their digital transformation journey by designing and delivering process automation to improve business performance and increase customer satisfaction. Headquartered in Singapore, Activants specializes in the implementation of business process management, robotic process automation,...

  • Business Analyst

    3 weeks ago


    Singapore ADECCO PERSONNEL PTE LTD Full time

    Roles & ResponsibilitiesQualifications and ProfileMinimum 5 years experience as a Calypso business analyst on Calypso back office. Experience on Calypso versions v14 to v17. In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting...

  • Business Analyst

    2 weeks ago


    Singapore TRINITY CONSULTING SERVICES PTE. LTD. Full time

    Roles & Responsibilities· Minimum 5 years experience as a Calypso business analyst on Calypso back office.· Experience on Calypso versions v14 to v17.· In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation...

  • Business Analyst

    3 weeks ago


    Singapore ADECCO PERSONNEL PTE LTD Full time

    Roles & ResponsibilitiesQualifications and Profile Minimum 5 years experience as a Calypso business analyst on Calypso back office. Experience on Calypso versions v14 to v17. In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting...

  • Business Analyst

    1 week ago


    Singapore TRINITY CONSULTING SERVICES PTE. LTD. Full time

    Roles & Responsibilities· Must have minimum 5-8 years of experience as a Business Analyst· Experience in Treasury or banking projects.· Delivered medium and/or large scale projects from project inception through the entire project life cycle· Hands on experience in migration activities of a front to back programme, multi system integration, upgrade of...

  • Business Analyst

    3 weeks ago


    Singapore EXASOFT PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:• Serve as a liaison between business and IT in supporting of business requirements gathering, request prioritization, planning and execution of functional and non-functional requirement, delivery of functional specification/ use cases and support the UAT and System Integration Testing. • Work with the business...

  • Business Analyst

    1 week ago


    Singapore DELTA SG CONSULTING Full time

    Roles & ResponsibilitiesA Functional Business Analyst who is Success-driven and Focused business analyst bringing extensive expertise of automating manual processes, diagnosing existing inefficiencies and proposing innovative solutions based on specified needs.The Functional Business Analyst must have expertise in the cards and unsecured domain and...

  • Business Analyst

    3 weeks ago


    Singapore NEWGEN SOFTWARE TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:The incumbent will be responsible for post-sales Engagement Management with the clients along with the role of Business & Systems Analyst. As an Engagement Manager, the person will act as a single point of contact for the customer to ensure that during the course of project all the requirements, concerns and deliveries...