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Operational Excellence Analyst

2 weeks ago

Singapore SHOPEE SINGAPORE PRIVATE LIMITED Full time
Key Responsibilities
  • Conduct quantitative/qualitative analysis of pain points/common issues from current regional and local operations
  • Drive root cause analysis, and implement key programs and initiatives to drive improvement of user metrics
  • Create clear and informative dashboards and visualizations to present data in a visually appealing manner, aiding data-driven decision-making

You will work closely with product owners, developers, and local operations teams to deliver on user experience projects and present findings and recommendations to stakeholders in a clear and concise manner.