Hotel Departmental Coordinator
5 days ago
We are seeking a highly organized and detail-oriented individual to join our team as a Hotel Departmental Coordinator. The successful candidate will be responsible for ensuring the smooth operation of our residential department.
Key Responsibilities- Information Management: Receive, record, and distribute various reports and information to ensure seamless communication within the department.
- Room Assignments: Prepare assignments for morning and evening room attendants to ensure efficient room management.
- Guest Requests: Receive, record, and transmit guest requests accurately to maintain exceptional customer service standards.
- Reporting: Enter accurate room status into the computer daily and investigate discrepancies to ensure data integrity.
- Administrative Support: Maintain and update administrative data, key control, and monthly attendance records.
- Education and Experience: Secondary education preferred, with a minimum of 1 year of housekeeping operations experience.
- Communication Skills: Ability to communicate verbally and in writing effectively, conveying information to team members and liaising with stakeholders.
- Cultural Competence: Ability to communicate effectively with both English and Mandarin-speaking guests.
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