Luxury Hotel Room Coordinator

3 weeks ago


Singapore Marriott International Full time
About the Role

As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in/check-out processes. This role involves coordinating room assignments, managing pre-registration procedures, and addressing any guest requests or issues that may arise.

Key Responsibilities
  • Assign rooms to guests based on their preferences and availability
  • Pre-register designated guests and prepare key packets
  • Organize and coordinate check-in/pre-registration procedures for arriving groups
  • Review and track requests for room changes and communicate status to relevant staff
  • Confirm reservations and cancellations
  • Review out-of-order rooms daily
  • Ensure rates match market codes and document exceptions
  • Verify and adjust billing for guests
Requirements

We are looking for a highly organized and detail-oriented individual with excellent communication skills. The ideal candidate will have:

  • High school diploma or equivalent
  • Less than 1 year of related work experience
  • No supervisory experience
  • No license or certification required
Benefits

At Marriott International, we offer a competitive salary and a range of benefits, including:

  • $40,000 - $60,000 per year
  • A comprehensive benefits package
  • Ongoing training and development opportunities
  • A dynamic and inclusive work environment
About Us

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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