Luxury Hotel Room Coordinator
3 weeks ago
As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in/check-out processes. This role involves coordinating room assignments, managing pre-registration procedures, and addressing any guest requests or issues that may arise.
Key Responsibilities- Assign rooms to guests based on their preferences and availability
- Pre-register designated guests and prepare key packets
- Organize and coordinate check-in/pre-registration procedures for arriving groups
- Review and track requests for room changes and communicate status to relevant staff
- Confirm reservations and cancellations
- Review out-of-order rooms daily
- Ensure rates match market codes and document exceptions
- Verify and adjust billing for guests
We are looking for a highly organized and detail-oriented individual with excellent communication skills. The ideal candidate will have:
- High school diploma or equivalent
- Less than 1 year of related work experience
- No supervisory experience
- No license or certification required
At Marriott International, we offer a competitive salary and a range of benefits, including:
- $40,000 - $60,000 per year
- A comprehensive benefits package
- Ongoing training and development opportunities
- A dynamic and inclusive work environment
Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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