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Operations Assistant

2 weeks ago


Singapore HR Focus Full time
About This Opportunity

Join our team at HR Focus as a Customer Service Assistant and take on new challenges in a dynamic and supportive environment. You will be responsible for delivering exceptional customer experiences, resolving issues, and contributing to business growth.

Main Accountabilities
  1. Deliver exceptional customer service through phone, email, or in-person interactions
  2. Process customer transactions and respond to queries efficiently
  3. Collaborate with internal teams to achieve business objectives
  4. Maintain accurate records and reports to track customer interactions and feedback
Essential Requirements
  • Strong communication and interpersonal skills
  • Proven experience in customer service or logistics roles
  • Ability to work independently and as part of a team
  • Highly organized and detail-oriented
  • Proficient in MS Office applications and basic computer skills