Senior Banking Operations Specialist
2 days ago
Senior Banking Operations Specialist
About the Role:We are seeking a highly skilled and experienced Senior Banking Operations Specialist to join our team at D L RESOURCES PTE LTD. This is an exciting opportunity for a seasoned professional to take on a leadership role and drive business growth in the banking operations sector.
Key Responsibilities:- Process customers' requests efficiently, ensuring accuracy and timely completion of tasks.
- Manage and resolve customer feedback, complaints, and queries promptly, demonstrating excellent problem-solving skills.
- Identify opportunities to improve productivity, risk controls, efficiency, and service quality within the team.
- Support digitization efforts and ad-hoc/admin tasks assigned by management.
- Diploma or Degree holder with 1-2 years of relevant banking experience.
- Able to multitask, cope with change, and work effectively in a fast-paced environment.
- Possess strong analytical and problem-solving skills, with the ability to think objectively.
- Meticulous with an eye for detail and a quality mindset.
- Strong cross-functional collaboration and communication skills.
- Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint.
An estimated salary of SGD $60,000 - $80,000 per annum, commensurate with experience.
Benefits:A comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for career growth and professional development.
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