Senior Banking Operations Specialist

2 days ago


Singapore D L RESOURCES PTE LTD Full time
Job Title:

Senior Banking Operations Specialist

About the Role:

We are seeking a highly skilled and experienced Senior Banking Operations Specialist to join our team at D L RESOURCES PTE LTD. This is an exciting opportunity for a seasoned professional to take on a leadership role and drive business growth in the banking operations sector.

Key Responsibilities:
  • Process customers' requests efficiently, ensuring accuracy and timely completion of tasks.
  • Manage and resolve customer feedback, complaints, and queries promptly, demonstrating excellent problem-solving skills.
  • Identify opportunities to improve productivity, risk controls, efficiency, and service quality within the team.
  • Support digitization efforts and ad-hoc/admin tasks assigned by management.
Requirements:
  • Diploma or Degree holder with 1-2 years of relevant banking experience.
  • Able to multitask, cope with change, and work effectively in a fast-paced environment.
  • Possess strong analytical and problem-solving skills, with the ability to think objectively.
  • Meticulous with an eye for detail and a quality mindset.
  • Strong cross-functional collaboration and communication skills.
  • Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint.
Salary:

An estimated salary of SGD $60,000 - $80,000 per annum, commensurate with experience.

Benefits:

A comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for career growth and professional development.



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