Front Desk Supervisor Lead
2 weeks ago
Artyzen Singapore is a luxurious lifestyle accommodations located in the heart of the city. Our iconic heritage landmark offers 142 rooms and suites, blending modern luxury with traditional charm. We pride ourselves on providing exceptional guest experiences, and we're looking for someone who shares our passion for delivering outstanding service.
Job Summary
We are seeking a highly motivated and experienced Front Desk Supervisor Lead to join our team. The successful candidate will be responsible for leading the Front Desk team, ensuring that all guests receive a warm and professional welcome. You will also be involved in implementing a consistent guest recognition program, maintaining accurate guest profiles, and monitoring service standards. If you have a passion for delivering exceptional customer service and are committed to excellence, we want to hear from you
Key Responsibilities:
- Lead the Front Desk team, ensuring that all guests receive a warm and professional welcome.
- Implement a consistent guest recognition program and maintain accurate guest profiles.
- Monitor service standards and ensure that all guests receive exceptional service.
- Collaborate with other departments to deliver seamless guest experiences.
- Identify process improvements and implement changes to enhance guest satisfaction.
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