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Senior Market Administrator

2 months ago

Singapur, Singapore TP ICAP Full time

Job Summary

The Senior Market Administrator will play a critical role in supporting the business operations of TP ICAP, a leading financial markets company. This position requires a high level of technical competency, strong client-facing skills, and excellent communication abilities.

Key Responsibilities

  • Manage business demand and balance day-to-day support with projects and new initiatives.
  • Work with support and delivery teams to plan and allocate resources.
  • Ensure support aspects of the platform are clearly documented and understood by relevant stakeholders.
  • Collaborate with senior desk heads and business managers to resolve complex issues.
  • Lead project work and assist in training associate-level team members.
  • Demonstrate expertise in the asset class being supported and assist in creating and maintaining team documentation.

Market Support

  • Provide broker support and investigate trade issues.
  • Support trading application issues and investigations.

Market Control

  • Configure instruments and curves.
  • Onboard and maintain client accounts.
  • Manage trading and settlement holiday amendments.
  • Maintain client credit matrices for selected products.

Client Services

  • Deploy ICAP's trading platforms.
  • Provide technical support and STP/API support.
  • Liaise with third-party vendors.

Requirements

  • High technical competency.
  • Strong client-facing ability.
  • Service-oriented with a good understanding of trade flows.
  • Experience in a support role from a market or technical perspective.

Competencies

  • Excellent communication skills.
  • Honest and trustworthy with an open communication style.
  • A passion for quality and a drive to succeed.
  • Strong team player with high commitment.
  • Takes ownership of issues through to resolution.
  • Motivated and highly organized.
  • Able to provide guidance and support.
  • Good problem-solving skills.