Senior Officer
1 month ago
About the Role
We are seeking a highly skilled Senior Officer to lead our Scan Hub team. As a key member of our management team, you will be responsible for planning and managing daily operational activities to ensure optimal staffing levels and achieve high levels of efficiency and productivity.
Key Responsibilities
- Lead a team of 10-12 operations staff to digitize the Bank's business documents.
- Plan and manage daily operational activities to ensure optimal staffing levels.
- Ensure the Bank's policies, guidelines, control and compliance requirements are strictly adhered to.
- Liaise with key stakeholders to fulfill compliance and business requirements.
- Be involved in process improvement related projects or ad-hoc projects as assigned.
Requirements
- Able to use EXCEL to report and manage daily/monthly transaction volume.
- Must possess a heart for working with people with disabilities in an inclusive environment.
- Support inclusion and focus on staffs' strengths and abilities to train staff on suitable tasks.
- Must be patient, meticulous and logical in their work and capable of prioritizing tasks.
- Self-driven and a team player with strong interpersonal and communication skills.
- Preferably has at least 1 year experience leading a team of 8 to 10 staff.
- Has experience using any of the Bank's systems, e.g. BWCIF & EWF.
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