Customer Financial Service Team Lead
6 days ago
About the Role
We are seeking a seasoned Customer Financial Service Team Lead to join our team in Singapore. As a key member of our organization, you will play a vital role in driving business growth and ensuring seamless customer experience.
Job Summary
The Customer Financial Service Team Lead will be responsible for leading a team of professionals in delivering exceptional customer financial services to our B2B customers in APAC region. The ideal candidate will have excellent leadership skills, with a strong background in credit assessment, credit collection, and debt recovery.
Key Responsibilities
- Lead a team of customer service representatives to achieve sales targets and improve customer satisfaction
- Develop and implement strategies to enhance accounts receivable performance and reduce bad debt write-offs
- Foster strong relationships with internal stakeholders, including sales, operations, and dispute research teams
- Responsible for resolving customer complaints and issues in a timely and professional manner
- Conduct regular team meetings and training sessions to ensure high productivity and job satisfaction
- Collaborate with cross-functional teams to identify areas of improvement and implement process enhancements
Requirements
- Minimum 3 years of experience in customer service or financial services
- Excellent leadership and communication skills
- Strong analytical and problem-solving skills
- Ability to work under pressure and meet deadlines
- Bachelor's degree in Business Administration or related field
- Possess basic English language skills for internal communication
- Business proficiency in Japanese or Korean to liaise with Japanese speaking/Korean speaking customers in Japan/Korea
Salary Estimate
Based on industry standards and market conditions, we estimate the salary range for this position to be between SGD $6,000 to SGD $10,000 per month, depending on qualifications and experience.
About Us
PASONA SINGAPORE PTE. LTD. is a reputable recruitment agency with a strong reputation for providing exceptional staffing solutions to businesses across various industries. We offer a dynamic and supportive work environment, with opportunities for career growth and development.
-
Executive, customer service
1 week ago
Singapore Customer Labs Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...
-
Financial Services Team Lead
1 day ago
Singapore THE HR ECOLOGY PTE. LTD. Full timeJob SummaryWe are seeking an experienced Financial Services Team Lead to join our team at THE HR ECOLOGY PTE. LTD.Responsibilities:Collaborate with bank customers and internal production teams to ensure seamless coordination and delivery of servicesProvide timely updates on card statuses and inventory levels to the banks, ensuring accuracy and...
-
Financial Services Team Lead
3 weeks ago
Singapore BNP Paribas Wealth Management Full timeJob DescriptionWe are seeking an experienced Financial Services Team Lead to join our team at BNP Paribas Wealth Management. As a key member of our team, you will be responsible for driving business growth, managing client relationships, and leading a team of professionals.
-
Financial Services Team Lead
1 week ago
Singapore ACCVISORY PRIVATE LIMITED Full timeJob OverviewAs a Financial Services Team Lead at ACCVISORY PRIVATE LIMITED, you will play a crucial role in leading a team of accountants on various accounting and related assignments. Your main responsibility will be to ensure that these assignments are planned, executed, documented, and concluded based on the relevant professional standards.
-
Financial Services Professional
6 days ago
Singapore INFINITUM FINANCIAL ADVISORY PTE. LTD. Full timeAt Infinutum Financial Advisory PTE. LTD., we are seeking a dynamic and talented Financial Services Consultant to join our team.About the Role:We offer a fulfilling career with an attractive remuneration model, exciting career progression and developmental pathway, and flexible hours & work life balance.Key Responsibilities:Develop new client relationships...
-
Customer Service Team Member
6 days ago
Singapore RELIANCE SERVICE MANAGEMENT PTE. LTD. Full timeJob OverviewWe are seeking a skilled Customer Service Team Member to join our team at RELIANCE SERVICE MANAGEMENT PTE. LTD.Salary InformationThe estimated annual salary for this role is $35,000-$50,000, depending on experience and qualifications.Job DescriptionRoles & ResponsibilitiesWe are looking for a polite, friendly, and well-groomed individual to take...
-
Customer Service Team Lead
1 week ago
Singapore DAY ONE PTE. LTD. Full timeAbout DAY ONE PTE. LTD.DAY ONE PTE. LTD. is a reputable establishment that values exceptional customer service and high-quality operations.SalaryWe offer a competitive salary of SGD 45,000 per annum, commensurate with experience.Job DescriptionThe Assistant Service Manager will play a pivotal role in driving revenue growth, maximizing profits, and minimizing...
-
Financial Services Consultant
3 months ago
Singapore INFINITUM FINANCIAL ADVISORY PTE. LTD. Full timeRoles & ResponsibilitiesAre you looking to be a financial service professional in a leading multiple provider Financial Advisory firm?Job Highlights· Fulfilling Career with Attractive Remuneration Model· Exciting Career Progression and Developmental Pathway· Flexible Hours & Work Life BalanceJob DescriptionWe are looking for dynamic and talented candidate...
-
Team Lead, Customer Service
4 days ago
Singapore GOLDBELL LEASING PTE LTD Full timeRoles & ResponsibilitiesWork Location: 59 Senoko Rd, Singapore 758123 (Company bus at 08:00 AM from Admiralty MRT - the bus stop opposite Exit C or public bus 981 from bus stop opposite Sembawang station B58219)Working Hours: Monday to Friday: 08:30 AM - 05:30 PMAlternate Saturdays (B): 08:30 AM - 12:30 PMBenefitsFlexi Dollars: $800Annual Leave: 14Eligible...
-
Financial Services Advisor
4 days ago
Singapore INFINITUM FINANCIAL ADVISORY PTE. LTD. Full timeWe are seeking a dynamic and talented individual to join our team as a Financial Services Consultant at INFINITUM FINANCIAL ADVISORY PTE. LTD.About the RoleThis is an excellent opportunity for individuals who are passionate about providing expert financial advice and planning services to clients. As a Financial Services Consultant, you will be responsible...
-
Customer Service Representative
6 days ago
Singapore ATOFUN FINANCIAL TECHNOLOGY PTE. LTD. Full timeA Customer Service Executive position is available at ATOFUN FINANCIAL TECHNOLOGY PTE. LTD.Company OverviewWe are a leading fintech company dedicated to providing innovative financial solutions. Our team is passionate about delivering exceptional customer experiences and driving business growth.Salary RangeThe estimated salary for this role is between SGD...
-
Customer Service Team Lead
6 days ago
Singapore E&C RECRUITMENT PTE. LTD. Full timeAbout E&C Recruitment Pte. Ltd.We are a reputable recruitment agency dedicated to providing top-notch services to our clients and candidates alike. Our team of experts is passionate about delivering exceptional results, and we take pride in our ability to understand the needs of our clients and match them with the best talent available.Job Title: Customer...
-
Senior Financial Services Team Lead
3 weeks ago
Singapore OCBC Full timeJob OverviewWe are seeking an experienced Senior Financial Services Team Lead to join our Premier Private Client team in OCBC.Salary and BenefitsThe estimated salary for this role is SGD $150,000 - $200,000 per annum, depending on experience.Job DescriptionAs a Senior Financial Services Team Lead with Premier Private Client, you will be responsible for...
-
Customer Service Professional
1 week ago
Singapore ATOFUN FINANCIAL TECHNOLOGY PTE. LTD. Full timeA career opportunity has arisen at ATOFUN FINANCIAL TECHNOLOGY PTE. LTD., a leading organization in the financial technology sector, for an Experienced Customer Service Executive. The ideal candidate will have a strong passion for delivering exceptional customer experiences and possess excellent communication skills.The role of the Customer Service Executive...
-
Senior Global Futures Trader
3 weeks ago
Singapore DA Financial Service Full timeOverview of the Company:DA Financial Service is a leading financial institution that provides comprehensive trading solutions to clients worldwide.
-
Compliance Officer
10 hours ago
Singapore DA Financial Service Full time**About DA Financial Service**We are a leading financial institution committed to delivering exceptional services and exceeding customer expectations. Our team is comprised of talented professionals who share our passion for excellence and our dedication to innovation.**Job Title:** Compliance Officer - Regulatory Expert**Location:** Not specified (remote...
-
Customer service team lead
1 month ago
Singapore TATE & LYLE ASIA PACIFIC PTE. LTD. Full timeAs Customer Service Team Lead, you have the opportunity to be part of the Global Operations – Customer Service team and support our APAC (excluding China) customers. This support includes end-to-end order management (order entry, checking on shipment, product allocation, and complaint management). You will manage and lead a team of 2 CSR. About You...
-
Financial Services Consultant
3 days ago
Singapore INFINITUM FINANCIAL ADVISORY PTE. LTD. Full time $3,000 - $5,000Are you looking to be a financial service professional in a leading multiple provider Financial Advisory firm? Job Highlights Fulfilling Career with Attractive Remuneration Model Exciting Career Progression and Developmental Pathway Flexible Hours & Work Life Balance Job Description We are looking for dynamic and talented...
-
Customer Service Team Lead
6 days ago
Singapore JIH SUN EMPLOYMENT AGENCY Full timeAt JIH SUN EMPLOYMENT AGENCY, we are seeking an experienced Customer Service Executive to join our team.The ideal candidate will possess strong leadership skills and a customer-centric mindset.Key Responsibilities:Lead the CSA team (front line team) to achieve excellent service level, productivity, and efficiency.Champion the front line image of the Company...
-
Customer Service Team Lead
1 week ago
Singapore NATURELAND WELLNESS PTE. LTD. Full timeJob OverviewNatureland Wellness PTE. LTD. is seeking a highly skilled Customer Service Team Lead to oversee the daily activities of customer service operations and provide regular performance-related feedback to staff.Key ResponsibilitiesAs a key member of our team, you will be responsible for:• Strategizing and implementing effective customer service...