Senior Corporate Banking Operations Officer

1 week ago

Singapore A-IT SOFTWARE SERVICES PTE LTD Full time
Job Summary
As a Senior Corporate Banking Operations Officer at A-IT Software Services Pte Ltd, you will play a critical role in ensuring the smooth operation of corporate banking activities. The ideal candidate will have a strong background in operational controls and pre-checks capability in a corporate bank setting.

About Us
A-IT Software Services Pte Ltd is a dynamic company that empowers individuals and businesses through innovative solutions. We are committed to delivering exceptional results and providing a supportive work environment for our team members.

Job Responsibilities
  • Perform thorough document checks on Instruction (i.e., Board Resolution, Structured Form) for change of account signatories.
  • Conduct identification & Verification (ID&V) where Enterprise-Wide Surveillance System (EWSS) screening is performed for new directors and/or new-to-bank signatory.
  • Create customer profile records for new signers in core banking systems.
  • Compare & identify required changes for account signatories.
  • Ensure account signatories details and account operating requirements are properly maintained and updated.
  • Implement all tasks assigned in accordance with operating and compliance procedures.
  • Participate in departmental initiatives (process improvements, system enhancements etc.) e.g., Work across business and technology lines and functions to define, analyze and lead improvements to business processes and procedures in line with best practice, regulatory and legal compliance.
  • Evaluate all requests within the agreed service-level agreement (SLA).
  • C coordinate and follow up discrepancy items with relevant parties promptly and escalate any exceptions to supervisor.
  • Understand the bank policies on Anti-Money Laundering/Countering Financing of Terrorism (AML/CFT), information protection, risk & security control and regulatory compliance and report problem and exceptions to supervisor at once.
  • Attend to email & phone enquiries from Business Units (BU) and other teams.
  • Handle internal customer complaints tactfully and ensure responsive problem-solving for enquiries from branches and other units / parties.
  • Engage in Stakeholder Management with Regional Ops and Product Team, Risk & Control.

Requirements
  • Bachelor's Degree in any field.
  • Relevant experience in operational controls & pre-checks capability in a Corporate Bank setting.
  • Proficient in MS Office Applications.
  • Strong control and process management mindset, constantly paying attention to details and having ability to perform deep-dive investigation.
  • Ability to exercise sound judgement on transaction monitoring and escalation of red flags.
  • Strong domain knowledge and work experience on corporate banking and associated process life cycles.
  • Possess a can-do attitude in face of challenges.
  • Flexibility and ability to multi-task and take on diverse types of roles and activities at the same time in a fast-paced environment.
  • Effective time management and prioritization of tasks and responsibilities.

Salary Information
We offer an estimated salary of SGD 45,000 - SGD 65,000 per annum, depending on qualifications and experience.

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