
Learning Culture Leader
5 days ago
A forward-thinking Training Manager is required to spearhead the development of our team's skills and knowledge. This key role will be responsible for shaping our learning culture from the ground up, empowering associates, and bringing our brand values to life.
The ideal candidate will possess a strategic mindset, excellent communication skills, and a passion for hospitality. They will be able to design and execute impactful training programs, manage multiple priorities, and collaborate with department heads.
Responsibilities:- Conduct training needs analysis across departments and design tailored learning plans.
- Develop and implement annual training frameworks, manuals, and onboarding programs.
- Champion our brand philosophy through engaging, values-driven training.
- Deliver classroom and online training sessions, including new hire orientation and cross-exposure programs.
- Curate and manage external training partnerships, sponsorships, and bonds.
- Monitor training effectiveness and continuously refine programs based on feedback and evolving needs.
Requirements:
- Degree in Human Resource Development, Hospitality, or related field; ACTA/ACLP certification is an advantage.
- Minimum 2 years in a training management role within a luxury or upscale hotel (4–5-star); experience in pre-opening operations is highly valued.
- Proven track record in designing and executing impactful training programs.
- Strong proficiency in MS Office and HR tech platforms.
- Excellent communication, facilitation, and interpersonal skills.
This role offers a unique opportunity to shape the associate experience from Day One and contribute to building a hotel that is as memorable for our team as it is for our guests. We are looking for a passionate and driven individual who can make their mark.
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