Senior Customer Service Specialist

6 days ago


Singapore beBeeCustomerService Full time $6,000 - $8,000
Job Summary

As a senior customer service specialist, you will be responsible for providing exceptional experiences to clients through personalized services. Your expertise in beauty treatments and your ability to offer tailored advice will set you apart from others in this role.

Key Responsibilities
  • Deliver high-quality facial treatments, nail care services, and eyelash extension/eyebrow embroidery to exceed client expectations
  • Offer expert product recommendations and advice to help clients achieve their beauty goals
  • Build strong relationships with clients by being approachable, attentive, and responsive to their needs
  • Manage employee performance and provide coaching/training to ensure excellent service delivery
Requirements
  • At least 1 year of experience in a related field, preferably in the beauty industry
  • Excellent communication and interpersonal skills to effectively engage with clients
  • Able to work well under pressure and maintain a calm demeanor in fast-paced environments
  • Knowledge of relevant products and services to provide expert recommendations
Benefits
  • Competitive salary: SGD6000 - SGD8000 per month
  • Annual leave and medical benefits to support work-life balance
Location
  • Bukit Panjang / Tengah


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