Ambassador of Royal Experience

5 days ago


Singapore ROYAL PLAZA Full time

Welcome to a unique opportunity at the esteemed Royal Plaza where you can make a meaningful difference in our guests' lives. As an Ambassador of Royal Experience, you will be the first point of contact for our valued visitors, and your role will play a pivotal part in shaping their stay with us.

Job Description

We are seeking a highly service-oriented individual who is passionate about delivering exceptional guest experiences. Your primary responsibilities will include:

  • Greeting guests warmly and bid them farewell, making them feel at home
  • Providing assistance with luggage, ensuring a smooth transition for our guests
  • Maintaining a high level of product knowledge, answering questions, and addressing any concerns guests may have
  • Managing the flow of guests at the lobby, ensuring a seamless experience
  • Responding promptly to guest inquiries and requests, either directly or by coordinating with relevant departments

You will work closely with our front office team to ensure that every guest feels welcome and supported throughout their stay.

Requirements

To excel in this role, you should possess:

  • A strong passion for delivering exceptional customer service
  • The ability to work flexibly, with a minimum of 3 days a week
  • A commitment to working at least 3 months
  • A availability from 9:30 am to 6:30 pm
  • An understanding of the importance of providing excellent service to meet our guests' needs
Salary and Benefits

This rewarding position comes with a competitive salary and additional benefits, including:

  • $4 meal allowance per shift for minimum 06 hours work
  • $50 a month if work more than 50 hours a month

We offer a supportive work environment, opportunities for growth, and a chance to be part of a dynamic team dedicated to delivering unforgettable experiences for our guests.



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