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Digital Banking Product Manager for Local Payments

2 months ago

Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time
Job Title: Digital Banking Product Manager, Local Payment

About the Role:

We are seeking a highly skilled Digital Banking Product Manager to lead the development of our local payment solutions. As a key member of our team, you will be responsible for conceptualizing and delivering innovative digital payment products that meet the evolving needs of our customers.

Key Responsibilities:

  • Collaborate with cross-functional teams to design and develop a comprehensive digital local payment dashboard.
  • Analyze local payment trends and provide data-driven insights to inform future initiatives and enhancements.
  • Work closely with stakeholders to understand customer needs and design a seamless digital experience across all touchpoints.
  • Conduct customer immersions, gather feedback, and research market best practices to create a user-friendly UI experience.
  • Analyze customer profiles, segmentation, and transactional behavior to identify pain points and opportunities.
  • Develop innovative solutions to enhance customer experience and streamline employee workflows in digital local payments.
  • Leverage internal data to identify opportunities to increase digital local payment adoption.
  • Partner with Tech & Business teams to develop digital initiatives for Local Payments.
  • Utilize market data to propose enhancement recommendations.
  • Support post-implementation tasks, including user training, troubleshooting production issues, and live verification.

Requirements:

  • Familiarity with digital banking product management.
  • Strong analytical skills in payment trends and data.
  • Experience with UI/UX design and customer immersions.
  • Proficient in stakeholder collaboration across tech and business teams.
  • Excellent problem-solving and innovation in digital payment solutions.

About Us:

PERSOLKELLY Singapore Pte Ltd is a leading financial services group with a presence in 18 markets. We are committed to redefining banking, innovation, and customer experience.