Senior Digital Banking Product Manager

1 day ago


Singapore BANK OF CHINA LIMITED Full time

Job Summary

We are seeking a highly experienced Senior Digital Banking Product Manager to join our team at the Bank of China Limited.

About the Role

The ideal candidate will have a deep understanding of digital banking systems, technologies, and emerging trends in the industry. He/She will be responsible for developing and enhancing corporate products and services, driving adoption and utilization of online banking, mobile payments, and other digital channels.

Key Responsibilities

  • Develop pricing strategies for digital banking products, considering market dynamics, customer value, and competitive positioning.
  • Assist in competitor analysis, developing marketing campaigns and promotional activities to drive adoption and usage of digital banking products.
  • Work with Cash Management Sales and Relationship Managers on sales pitches, Request For Proposals (RFP), through providing timely advisory, solutioning and implementation.
  • Liaise with China Head Office and manage the end-to-end development and roll out of new or enhanced digital channels product capabilities.
  • Participate UAT for products related to Digital Channels and Payments.
  • Maintain and update product roadmap, with inputs from delivery, project teams, and IT.
  • Work with various internal functional teams such as Business Units, IT, Legal & Compliance and Operation to effectively plan and execute product development and implementation.
  • Attend to day-to-day product related matters such as reporting, training, legal documentation, client service support, product review, risk assessments, operational issues and audit, etc.
  • Establish and execute key internal policies and operating procedures for Digital Channels and Payments products. Updating of external and internal documentation such as forms and checklists.

Requirements

  • A recognized University Degree or professional qualifications.
  • At least 5 years experience in Digital Channels and Payment management in financial institutions.
  • Deep understanding of Digital Channels and Payments systems, technologies, and emerging trends in the industry.
  • Familiarity with various payment methods, including online banking, mobile payments, eCommerce platforms and digital wallets.
  • Knowledge of relevant regulatory requirements and compliance related to Digital Channels and Payments services.
  • Possess strong analytical skills and project management skills.
  • Effectively bilingual in English and Chinese so as to communicate effectively with our China counterpart and Chinese-speaking customers.
  • Excellent interpersonal, communication and presentation skills to manage various stakeholders.
  • Knowledge in IT, APIs, payment integrations, banking file formats and standards such as ISO20022 will be a plus.
  • Positive Attitude, resourceful, independent individual with the ability to multi-task.
  • Strong sense of responsibility/ ownership and effective in execution.

What We Offer

  • An attractive salary of approximately RMB 600,000 per annum.
  • A comprehensive benefits package including medical insurance, pension scheme, and annual leave.
  • The opportunity to work with a leading financial institution in China.
  • A dynamic and supportive work environment.


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