Process Quality and Control Expert

2 weeks ago

Singapore beBeeCompliance Full time $90,000 - $120,000
Process Quality and Compliance Specialist Role

The position of Process Quality and Compliance Specialist is available in our organization.

  • This role involves ensuring the efficient management of client lifecycle, focusing on KYC (Know Your Customer) and AML (Anti-Money Laundering) standards. The successful candidate will be responsible for maintaining the highest level of documentation quality throughout the operational KYC activities.

Key Responsibilities:

  • Be an expert in Client Advisor (CA) and Market Team Head (MTH) queries on complex cases.
  • Act as a sparring partner to PQS Coordinator for selected market-level tasks and/or topics.
  • Stay current with regulatory changes and requirements around client KYC.
  • Owning end-to-end operational KYC activities, including periodic reviews and client onboarding.
  • Act as an interface between functional units and the desk.
  • Pre-checks, alerts, and deficiencies remediation with MTH&CA.
  • Support tracking and analysis of operational incidents and implementation of adequate measures.
  • Maintain credibility and good relationships with client advisors and market team heads for collaborative outcomes.
  • Actively participate in initiatives that streamline and improve KYC processes, provide feedback, ideas, and comments to Team Lead to improve and drive processes towards further efficiency.

Requirements:

  • Excellent communication and coordination skills.
  • Strong knowledge and experience in front staff processes, risk management tasks, and tools.
  • Experience within the Wealth Management environment, e.g., in a front (CA, CAM), process, risk, compliance, audit, or business management function for at least 3 years.
  • Strong analytical and conceptual skills and ability to understand complex front and operational procedures and processes.
  • Strong service culture ideally combined with hands-on experience in arranging easy-to-understand training material and good presentation skills.
  • Proactive and self-dependent working style, self-starter with a sense of initiative who demonstrates drive and commitment and the ability to motivate others.

This role requires a highly skilled and detail-oriented professional who can ensure compliant and efficient client lifecycle management.

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