
Spa Front Desk Associate
7 days ago
Seeking a highly skilled and motivated Spa Receptionist to join our team. The ideal candidate will be responsible for providing exceptional customer experiences, managing front desk operations, and ensuring seamless customer service.
About the Role:
- Act as the first point of contact for valued guests, delivering personalized service and support.
- Manage check-ins, check-outs, and point-of-sale transactions with accuracy and efficiency.
- Provide recommendations on spa services, promotions, and products to enhance customer satisfaction.
- Collaborate with staff to ensure seamless customer experiences and resolve any issues that may arise.
Requirements:
- Prior experience in customer service or hospitality, preferably in a spa or wellness setting.
- Strong multitasking, organizational skills, and attention to detail to manage multiple tasks and priorities.
- Proficiency in computer systems and booking software to efficiently process transactions and manage data.
- Friendly and professional attitude with a passion for beauty, wellness, and self-care.
Benefits:
- Competitive compensation package with attractive commission structure and performance bonus incentives.
- Comprehensive medical and dental benefits to support overall well-being.
- Ongoing training and development opportunities to enhance skills and knowledge.
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