Front Desk Associate

2 days ago


Singapore beBeeCustomer Full time $1,800 - $2,000

Job Title: Front Desk Associate

We are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Associate.

Job Description

The Front Desk Associate will be responsible for providing exceptional customer service to guests, responding to inquiries, and resolving issues in a professional manner.

  • Key Responsibilities:
  • Manage guest check-in and check-out processes, ensuring accuracy and efficiency.
  • Process room assignments, upgrades, and cancellations in a timely manner.
  • Handle guest requests and concerns, escalating complex issues to management when necessary.
  • Maintain a clean and organized front desk area, adhering to health and safety standards.
  • Collaborate with other departments to ensure seamless guest experiences.
Requirements

To succeed in this role, you will require:

  • Experience: Minimum 1 year in a similar position or related industry.
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure, and proficiency in hotel management systems.
  • Education: High school diploma or equivalent required.
What We Offer

In return for your hard work and dedication, we offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

If you are a motivated and customer-focused individual looking for a challenging and rewarding opportunity, please submit your application.



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