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Transaction Banking Client Liaison
2 weeks ago
This is a client-focused role that requires delivering exceptional service for transaction banking products. The successful candidate will possess in-depth knowledge of banking systems and be able to communicate complex information effectively to clients.
Responsibilities:- Investigate client issues, collaborate with stakeholders to resolve them, and ensure seamless customer onboarding processes.
- Cross-sell and expand client usage of our transaction banking services.
The ideal candidate will have excellent communication skills, proficiency in Japanese, relevant knowledge of transaction banking and internet banking platforms, and analytical skills.
Requirements:- University degree or equivalent qualification.
- Japanese Native language proficiency or JLPT N1 certification.
- Relevant experience in banking and/or client support.
- In-depth knowledge of transaction banking and internet banking platforms.
- Excellent communication and analytical skills.
