
Transaction Banking Client Service Professional
2 days ago
- Providing daily client service for transaction banking products
- Conducting investigations into client issues, working closely with other stakeholders
- Ensuring the end-to-end process of SMAR&TS customer onboarding
- Cross-selling and expanding client usage of transaction banking products
- University degree or equivalent
- At least 1 year of relevant banking experience and/or experience in client support
- Relevant knowledge in transaction banking client service
- Relevant knowledge in internet banking platforms
- Excellent communication skills and Japanese language proficiency
- Analytical skills, good presentation skills, and a service-oriented approach
Key Skills: Transaction banking, client service, Japanese language, analytical skills, presentation skills, service orientation.
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