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Platform Growth Specialist

2 weeks ago

Singapore beBeeServiceDelivery Remote Work Freelance Full time $120,000 - $180,000
Job Overview

The Service Delivery Manager spearheads the enhancement and expansion of platform features, identifies customer pain points, and fosters collaborative relationships with customers, partners, and vendors to create a cutting-edge learning environment.

About the Role:

  • Foster strategic partnerships to drive business growth
  • Develop and implement solutions to improve customer satisfaction
  • Collaborate with cross-functional teams to enhance platform capabilities

What We Offer:

  • A dynamic work environment that promotes innovation and growth
  • Opportunities for professional development and skill enhancement
  • A competitive compensation package and benefits program

Key Responsibilities:

  • Analyzing customer feedback to identify areas for improvement
  • Collaborating with stakeholders to develop and implement solutions
  • Maintaining strong relationships with customers and partners

Required Skills:

  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment

Preferred Qualifications:

  • Experience in a similar role or industry
  • Knowledge of project management principles and practices
  • Certifications in relevant fields such as ITIL or Agile