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Lead Collector

3 weeks ago

Singapore beBeeNegotiation Full time $3,500 - $4,500
Debt Recovery Specialist
As a Debt Recovery Specialist, you will play a pivotal role in driving the success of our collection efforts by handling outbound phone calls and negotiating payment arrangements with customers. Your primary objectives will include responding to customer inquiries regarding account balances and finance charges, monitoring collection status, and processing cases for efficient collection activities.

Key Responsibilities:
  • Negotiate payment agreements with customers to maximize recoveries.
  • Analyze accounts to identify opportunities for streamlined collection processes.
  • Respond to customer inquiries on account details and fees.
  • Investigate and resolve issues related to delinquent accounts.

Requirements:
  • Exceptional communication and negotiation skills.
  • Able to work under pressure to meet collection targets.
  • Strong analytical and problem-solving skills.
  • Customer-focused attitude with a passion for delivering exceptional service.