Senior AS400 Support Engineer

2 weeks ago

Singapore beBeeExpert Full time $80,000 - $120,000
Job Description

We are seeking a skilled professional to fill the role of AS400 Support Specialist, responsible for ensuring the smooth operation of business applications.

This position plays a vital role in identifying and resolving issues that impact application availability and performance.

  • Root Cause Analysis: Perform thorough analysis to identify the root cause of application defects, utilizing technical expertise in AS400 platform and programming languages such as RPG/LE, CL/LE, COBOL400, SQL, and Query400.
  • Defect Prioritization: Prioritize defects based on criticality and plan for production release aligned with quarterly releases or defect criticality.
  • Code Development: Develop program code, support end-to-end testing in SIT, UAT, and deployment to Production environments.
  • Production Stability: Maintain production stability by ensuring deployments have completed necessary risk and impact assessments.
  • Stakeholder Communication: Communicate effectively with stakeholders regarding application-related issues or queries.
  • Support Collaboration: Assist level 2 production support with investigation, root cause finding, and feasibility of recovery approach as needed.
  • Defect Closure: Follow up on defect closure and meet defect closure KPI.
  • Knowledge Sharing: Share production defect support learning with internal teams to improve quality and minimize future defects.
Required Skills and Qualifications
  • Technical Expertise: Strong technical expertise in AS400 platform and programming languages such as RPG/LE, CL/LE, COBOL400, SQL, and Query400.
  • Experience: 3-5 years of production support experience across multiple technologies/platforms.
  • Troubleshooting: Strong troubleshooting and problem-solving skills.
  • Communication: Effective written and oral communication skills.
  • Development: Experience with end-to-end development following SDLC.
  • Adaptability: Able to adapt easily to new technologies/environments.
  • Incident Management: Familiar with incident and problem management process.
  • Agile Methodologies: Familiar with agile methodologies.
About This Opportunity

This is an excellent opportunity for a motivated individual to join our team and contribute to the success of our organization.

We offer a competitive compensation package and opportunities for career growth and development.

If you are a highly skilled professional looking for a challenging and rewarding role, please submit your application today.

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