
Senior AS400 Support Engineer
1 week ago
We are seeking a skilled professional to fill the role of AS400 Support Specialist, responsible for ensuring the smooth operation of business applications.
This position plays a vital role in identifying and resolving issues that impact application availability and performance.
- Root Cause Analysis: Perform thorough analysis to identify the root cause of application defects, utilizing technical expertise in AS400 platform and programming languages such as RPG/LE, CL/LE, COBOL400, SQL, and Query400.
- Defect Prioritization: Prioritize defects based on criticality and plan for production release aligned with quarterly releases or defect criticality.
- Code Development: Develop program code, support end-to-end testing in SIT, UAT, and deployment to Production environments.
- Production Stability: Maintain production stability by ensuring deployments have completed necessary risk and impact assessments.
- Stakeholder Communication: Communicate effectively with stakeholders regarding application-related issues or queries.
- Support Collaboration: Assist level 2 production support with investigation, root cause finding, and feasibility of recovery approach as needed.
- Defect Closure: Follow up on defect closure and meet defect closure KPI.
- Knowledge Sharing: Share production defect support learning with internal teams to improve quality and minimize future defects.
- Technical Expertise: Strong technical expertise in AS400 platform and programming languages such as RPG/LE, CL/LE, COBOL400, SQL, and Query400.
- Experience: 3-5 years of production support experience across multiple technologies/platforms.
- Troubleshooting: Strong troubleshooting and problem-solving skills.
- Communication: Effective written and oral communication skills.
- Development: Experience with end-to-end development following SDLC.
- Adaptability: Able to adapt easily to new technologies/environments.
- Incident Management: Familiar with incident and problem management process.
- Agile Methodologies: Familiar with agile methodologies.
This is an excellent opportunity for a motivated individual to join our team and contribute to the success of our organization.
We offer a competitive compensation package and opportunities for career growth and development.
If you are a highly skilled professional looking for a challenging and rewarding role, please submit your application today.
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