Senior Client Growth Manager

2 days ago

Singapore beBeeDirector Full time $150,000 - $250,000

Our ideal candidate is a seasoned professional with extensive experience in account development and revenue growth. They will have a proven track record of building and maintaining strong relationships with clients, driving business growth through proactive client serving and customer engagement.

The role requires the ability to develop new relationships cross-functionally across accounts and initiate opportunities to introduce a range of solutions. The Account Director will be responsible for delivering long-term profit and growth of key accounts through effective leadership and direction.

Key Responsibilities:

  • Relationship owner with clients
  • Accountable for P&L of client
  • Leadership and direction to deliver long term profit & growth of key accounts
  • Formulate and implement commercial, operational and product strategy
  • Lead cross-team discussions and oversee the timing, cost and quality of delivery
  • Develop & maintain relationships with appropriate contacts
  • Anticipate, understand & respond to client's burning platform
  • Develop opportunities to cross-sell across product suite
  • Lead opportunities (incl. RFPs & RFIs) through internal sign-off processes in collaboration with other internal departments
  • Negotiate and close contractual agreements & ensure compliance and renewal
  • Provide inputs to innovation and new product pipelines
  • Represent at key industry and corporate events

The success of the role will be measured by but not limited to the following:

  • Account financials & revenue planning
  • Farming & mining related KPIs and growth target
  • Reach map & relationship health across client org chart by product
  • Communications planning & Buy-in maturity
  • Client business & Competitor analysis + recommended added value

We are looking for a high achiever with a proven track record in profitable and successful delivery for clients. You should also be used to working under pressure and to tight deadlines. A bachelor's degree holder in business or other related majors would be preferred but not necessary. At least 10 years' experience in account development, revenue growth, cross-selling, upselling, deepening client engagement, and strong account servicing mindset is required.

A background from hospitality or financial institutes is highly preferred. High levels of attention to detail, while staying focused on larger goals, are necessary. You will be able to work independently, under pressure, and tight timelines, working effectively across a large and complex global organisation. Putting the client first and taking a whole business view, considering benefits and implications to other parts of the business, is essential.

Results-focused with successful records of accomplishments through skilled use of influence, persuasion, negotiation, and problem resolution. We encourage people of any colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status (including pregnancy), age, individuals with disabilities, and people from all backgrounds, cultures, and experiences to apply. If you need reasonable adjustments at any point in the application or interview process, please let us know.

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