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Elderly Support Coordinator
3 weeks ago
The role of a Senior Active Ageing Program Facilitator is to support seniors and volunteers, providing essential services. This key role involves engaging with individuals, while ensuring their needs are met.
Key Responsibilities:- Facilitate active ageing programs and services within and beyond the designated centre.
- Provide befriending and buddying services to frail and vulnerable elderly in their homes.
- Coordinate and facilitate communal meals for seniors, including participant engagement, food ordering, and event setup.
- Act as a social connector, supporting seniors in adhering to health plan recommendations through social and lifestyle interventions.
- Conduct community outreach and assess the needs of elderly residents within the designated service area.
- Make referrals to appropriate services for elderly individuals in need of further assistance.
- Enrol new members, maintain accurate attendance records, visitation notes, and compile data or statistics required by funders.
- Manage invoicing, fee collection, cash handling, and banking.
- Oversee documentation, including report submissions, claims, and filing. Assist with audit preparations and documentation.
- Perform various tasks to ensure the smooth operation of the centre.
- Undertake additional responsibilities as directed by the reporting officer.
Requirements:
- Rlevant qualification in eldercare or social services.
- At least 1 year of experience in direct operational roles, especially in eldercare, including programme facilitation and needs assessment.
- Experience in stakeholder management, particularly with community partners.
- Proficiency in Microsoft Office.
- Strong administrative and problem-solving skills.
- Excellent interpersonal and communication skills; team-oriented yet capable of working independently.
- Enjoy engaging with seniors and volunteers.