
Key Player Customer Support Role
7 days ago
We are seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills and be able to effectively manage customer inquiries, orders, and issues.
Responsibilities- Respond promptly and professionally to customer inquiries via phone and email
- Process and monitor incoming orders, ensuring timely follow-up and smooth fulfillment
- Handle order changes, cancellations, returns, and exchanges efficiently
- Address and resolve customer complaints with empathy and professionalism
- Provide basic technical support and troubleshoot product/service issues
- Upsell and promote relevant products and services to existing and potential customers
- Minimum 1 year of experience in customer service or sales support
- Strong communication and interpersonal skills
- Proficient in Microsoft Office; experience with ERP systems for order processing is a plus
- Able to multitask and manage time effectively in a fast-paced environment
- Detail-oriented with strong organizational skills
- Positive attitude and ability to handle challenging situations diplomatically
- Lunch provided
- 2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations
- Medical Benefits
- Leave benefits according to MOM guidelines
- Entry level
- Contract
- Other
- Retail Office Equipment
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Player Support
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Singapore Razer Inc. Full timePlayer Support & Experience Lead (Mobile Games) Join to apply for the Player Support & Experience Lead (Mobile Games) role at Razer Inc. Player Support & Experience Lead (Mobile Games) 3 days ago Be among the first 25 applicants Join to apply for the Player Support & Experience Lead (Mobile Games) role at Razer Inc. Get AI-powered advice on this job and...
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Key Customer Service Support Role
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Key Customer Service Support Role
2 weeks ago
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Key Player in Technical Support
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