Key Player in Student Support

2 weeks ago

Singapore beBeeCustomerService Full time $3,000 - $4,500

Job Title: Student Services Executive

Job Description:

This role involves managing student inquiries, ensuring a smooth enrolment and post-course experience. You will serve as the primary point of contact for students, addressing their needs promptly and professionally while collaborating with internal teams to maintain high service standards.

You will liaise with learners, trainers, and related departments to ensure programmes run smoothly. This includes providing support for learners and companies through telephone, emails, and walk-ins. You will also be responsible for ensuring smooth daily operational activities, assisting in classroom facilitation, preparation of course materials, and administrative work.

The ideal candidate will have minimum one year of experience in customer service, telemarketing or related role. They should possess good communication and interpersonal skills, with excellent command of written and spoken language. Proficiency in MS Office is essential, as well as the ability to work independently and as part of a team.

Required Skills and Qualifications:
  • Excellent communication and interpersonal skills
  • Good command of written and spoken language
  • Proficient in MS Office
  • Ability to work independently and as part of a team
Benefits:

This role offers a Full-Time Permanent Position with performance bonuses, allowances, and medical and dental benefits. You will work 5 days a week, including weekends, with flexible working hours.

Our company values adaptability, teamwork, and exceptional customer service. If you are passionate about delivering high-quality service and enjoy working in a dynamic environment, we encourage you to apply for this role.

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