Service Team Lead

5 days ago

Singapore beBeeOperations Full time $900,000 - $1,300,000

Job Summary:

The Operations Supervisor is responsible for leading and motivating a team of service technicians to optimize performance and productivity.

  • Team Leadership: Supervise and lead a team of service technicians to achieve optimal results.
  • Customer Service: Provide exceptional customer service by attending to requests in a professional and courteous manner.
  • Issue Resolution: Liaise between customers and service technicians to resolve issues and address concerns.
  • Workshop Management: Perform administrative duties such as managing inventory, tools, and equipment to maintain a well-organized workshop.
  • Scheduling: Plan and coordinate duty rosters for night standby shifts to ensure adequate coverage.

Requirements:

To be successful in this role, the ideal candidate should possess:

  • Leadership Experience: Experience supervising blue-collar workers in an automotive workshop or similar environment.
  • Manpower Deployment: Prior experience in manpower deployment of drivers is highly preferred but not mandatory.
  • Critical Thinking: Strong problem-solving skills with the ability to think critically and make informed decisions.
  • Adaptability: Able to work effectively in a fast-paced and dynamic environment.

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