Service Team Lead

2 weeks ago

Singapore beBeeLeader Full time $4,000 - $8,000

Key Responsibilities include:

  • Providing day-to-day training to staff within assigned areas
  • Carrying out day-to-day operations in managing floor control to maintain quality, service, cleanliness and ambience
  • Managing and coordinating activities with people, products and equipment to maximize sales and profit
Leadership Role

The ideal candidate will lead a team of service staff and be responsible for ensuring they provide exceptional service to customers.

To succeed in this role, you should have excellent communication and leadership skills, with the ability to work well under pressure. You will be responsible for guiding and training staff within assigned areas to maintain and improve quality, service, cleanliness and ambience.

Bullet Points
  • Conduct inductions for new hires to provide them with the necessary skills and information to carry out roles and functions
  • Provide training to encourage role rotation amongst service staff
  • Train and monitor staff in company SOPs (standard operating procedures)
  • Ensure workplace safety practices
Restaurant Operations

As a management trainee, you will be responsible for leading a team of service staff and overseeing the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards.

You will also manage customer flow and seating arrangement, check readiness of restaurant for service day and brief service crew on staffing roster for service day.

Benefits

The benefits of this role include working in a dynamic and fast-paced environment, where you can develop your skills and experience as a leader.

You will also have the opportunity to work closely with other members of the team to achieve shared goals and objectives.

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