
Senior Case Manager
6 days ago
Case Management Team Lead
About the Role:
We are seeking an experienced Case Management Team Lead to join our team. As a key member of our management structure, you will be responsible for overseeing case management processes and ensuring timely submission, accuracy, and integrity of case files.
Responsibilities:
- Oversee case management processes and ensure timely submission, accuracy, and integrity of case files.
- Conduct case supervision, mentor junior caseworkers, and provide guidance to interns (art therapy, counselling, social work).
- Chair monthly case conferences and support ongoing case discussions.
- Liaise with MSF and external stakeholders, ensuring effective collaboration and activation of services when required.
- Manage ECRM matters, including admissions, discharges, extensions of stay, case assignments, and follow-ups.
- Oversee CANS administration, including user accounts, assessments, and issue resolution.
- Review and vet reports (e.g., RC4, incident reports) and submit funding applications for higher-risk residents.
- Collate and submit casework data, statistics, and reports on a monthly and quarterly basis.
Requirements:
- Preferably someone with 5 years relevant experiences.
- Diploma/Degree in psychology will be a plus point.
Benefits:
This role offers a competitive salary package, annual performance bonus, year-end bonus, and WFH hybrid arrangement.
How to Apply:
If you possess relevant experience for the above responsibilities, please submit your updated resume in MS Word format by clicking the APPLY NOW BUTTON. By submitting your personal data and/or resume, you give consent to collection, use, and disclosure of your personal data and/or resume for the purpose of the processing and administration by the company relating to this job application.
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