Organisation Excellence Director

2 days ago

Singapore beBeeProgramme Full time $80,000 - $120,000
Strategic Programme Manager

The Director of Programmes and Operations will play a pivotal role in supporting the work of our Chief Executive Officer, overseeing the management of centres across our organisation. This includes our satellite centres.

  • Develop plans for professional development of staff within the organisation.
  • Conduct regular operations review meetings with staff to ensure operational efficiency.
  • Monitor programme expenses to ensure programmes are within allocated budgets.
  • Develop workplans for the centre in alignment with organisational goals.
  • Lead resolution of operational issues within the centre.

The Programme's scope encompasses:

Overseeing the Management of Centres

  • Staff Development: Developing strategies for enhancing staff skills and competencies.
  • Operational Review: Conducting regular meetings to review and improve operational efficiency.
  • Expense Monitoring: Ensuring programme expenses remain within budget allocations.
  • Centre Workplans: Developing strategic workplans for each centre in line with organisational objectives.
  • Operational Resolution: Leading the resolution of operational challenges within the centre.

Overseeing the Quality and Design of Service Programmes

  • Risk Management: Identifying and mitigating programme risks.
  • Quality Compliance: Ensuring programmes meet quality standards and regulatory requirements.
  • Implementation Strategy: Overseeing the implementation of operational strategies, programmes, and services for the programmes team.
  • Service Standards: Continually reviewing and enhancing service standards, performance indicators, and operating guidelines for the centre/department.

This is an excellent opportunity for a highly motivated individual to contribute to the success of our organisation.



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