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Food and Beverage Service Associate

2 months ago

Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full time
Job Summary

We are seeking a highly skilled and enthusiastic Food and Beverage Service Associate to join our team at Laguna Hotel Holdings PTE. LTD. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their satisfaction and loyalty to our brand.

Key Responsibilities
  • Provide prompt and courteous service to guests, ensuring their needs are met and exceeded.
  • Maintain a clean and organized service station, ensuring efficient and effective operation.
  • Familiarize yourself with our menu, promotions, and daily specials, and be able to communicate this information to guests.
  • Practice suggestive selling techniques to boost food and beverage sales and increase guest satisfaction.
  • Accomplish and forward orders to the kitchen, ensuring accurate and efficient service.
  • Confirm guest satisfaction and report any complaints to your supervisor or manager.
  • Handle guest bills and invoices in a professional and courteous manner.
Requirements
  • Knowledge of various food and beverage items would be an added advantage.
  • Excellent English communication skills, both written and spoken.
  • Chinese speaking would be an added advantage.
  • Pleasant personality with good communication and interpersonal skills.
Benefits
  • Company transport pick-up/drop-off provided.
  • Uniform provided, duty meals, F&B discount, dental, and medical.
  • Employee room rate globally, learning & development opportunities, staff recognition award.

Tell us about your skills

  • Ingredients
  • Cooking
  • Housekeeping
  • Interpersonal Skills
  • Inventory
  • Selling
  • Attentive
  • Restaurant Management
  • Cashiering
  • Communication Skills
  • Customer Oriented
  • Customer Satisfaction
  • Team Player
  • Customer Service
  • Service Excellence