Assistant Food
2 months ago
DUTIES & RESPONSIBILITIES:
- Identify and delegate responsibilities to associates to ensure objectives are met and excellent service is consistently achieved.
- To ensure that the required food and beverage profit margins are achieved for each outlet in each financial period.
- Effectively manage all outlets in the absence of the F&B / Restaurant Manager.
- Effectively update the duty roster if any change has to be made.
- Authorized to sign for casual labour payment vouchers.
- Manage weekly casual labour requisition forms.
- To ensure all outlets are sufficiently stocked to minimum par levels.
- To ensure all stocks are arranged in First Expire First Out procedure.
- To ensure daily walk through for engineering defects.
- To ensure all operating equipment are in good working condition.
- To conduct weekly breakage report with stewarding.
- To train staff on menu, service style, controlling wastage and phraseology.
- To attend daily HOD meetings in the absence of the F&B / Restaurant Manager.
- Recommending employment, promotion and dismissal of employees.
- Compiling, in liaison with the kitchen, menus for the various outlets and for special occasions.
- Manage operations with passion, integrity, and knowledge while promoting the culture and values of Dao By Dorsett.
- Implement new company policies and procedures by developing plans and instructing associates.
- Provide direction to associates to achieve Food & Beverage revenue budget goals.
- Consistently review operations and associates to identify any problems, concerns, feedback and opportunities for improvement.
- Provide coaching and feedback together with the F&B / Restaurant Manager to associates and assesses performance on a monthly basis.
- Create a positive guest experience by delivering a high level of service and ensuring all associates engage guests to understand their needs and exceed expectations.
- Ensure good guest relation and communication in a professional and elegant manner.
- Manage all outlets to meet or exceed standards in food quality, safety, and cleanliness.
- Consistently monitor product and labor costs to remain within goals.
- Solicit guest feedback to understand the needs and wants of customers.
- Train and coach associates on guest services principles and practices.
- Follow the F&B department policies and procedures, including those for cash handing and safety/security.
- Monitor and maintain the Micros POS System.
- Assist in menu engineering statistics.
- Develop and implement creative solutions to areas of improvement.
- Assist in conducting associates daily briefing.
- Assist in any areas of the outlets when staffing constraints requires additional manning.
- Identify employee weaknesses and train and guide as necessary.
- Any other duties as directed.
Tell employers what skills you have
Coaching
Digital Media
Leadership
Restaurants
Food Quality
Recruiting
Restaurant Management
Customer Satisfaction
Statistics
Team Leader
Menu Engineering
Team Player
Customer Service
Requisition
Pricing
Micros
Hospitality
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