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Senior Team Lead
2 weeks ago
Job Title: Senior Team Lead
">Operational Leadership RoleWe are seeking an experienced and motivated individual to take on the role of Senior Team Lead. This is a fantastic opportunity for someone who enjoys leadership, operations, and managing teams.
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- In this role, you will be responsible for planning and executing daily restaurant operations in conjunction with the Restaurant Manager.">
- You will oversee opening and closing procedures, ensuring readiness for service, and ensure smooth coordination between front-of-house and kitchen teams for timely and quality service.">
- Guest Service & Experience:">
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- As Senior Team Lead, you will greet and interact with guests to ensure satisfaction and handle complaints promptly.">
- Maintain high service standards in line with the restaurant's brand and concept.">
- Monitor dining area for cleanliness, ambience, and proper table settings.">
- Staff Management & Training:">
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- Supervise, schedule, and allocate tasks to service staff.">
- Assist in recruitment, onboarding, and training of new employees.">
- Coach and motivate staff to achieve performance and service goals.">
- Sales & Financial Performance:">
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- Support the achievement of sales targets and upselling initiatives.">
- Assist in monitoring and controlling operating costs, wastage, and stock levels.">
- Help with inventory management, supplier coordination, and stock ordering.">
- Compliance & Safety:">
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- Ensure compliance with relevant regulatory requirements and maintain a safe workplace by following workplace safety and health regulations.">