
Enterprise Digital Services Professional
1 week ago
We are seeking experienced software development professionals to lead the implementation and management of enterprise platforms that deliver IT Service Management (ITSM) and Compliance Management capabilities.
- Drive Platform Excellence: secure, scalable products and services across system management platform instances.
- Migrate Business Requirements: into technical designs, develop modules in line with enterprise architecture and platform standards.
- Manage Enterprise Platforms: from project delivery to operations and support, including backlogs management, upgrades and ensuring interoperability.
- Promote Product Adoption: and usability across stakeholders.
- Collaborate with Teams: to deliver effective solutions and provide engineering support for system maintenance.
- Audit Readiness: by preparing responses for platform-related audits.
- Mentor Junior Developers: on platform best practices and solution design.
- Tertiary Degree in Information Technology, Computer Science, Computer Engineering or related discipline, with at least 5 years of IT experience.
- Strong analytical and communication skills to work effectively with cross-functional teams.
- Self-driven, results-oriented, with strong writing skills.
- Proven experience in implementing and operating compliance or ITSM platforms in an enterprise environment.
- Candidates with ServiceNow Certified System Administrator (CSA) and/or ServiceNow Certified Implementation Specialist (any module) certification will have an edge.
- Certification in ITIL (IT Infrastructure Library) or ITSM is also a plus.
We strive to create an inclusive and dynamic work environment. As a software development leader, you will be part of a collaborative team that values innovation and excellence.
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