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Customer Relationship Manager

2 months ago

Singapore ONEO2HYDROCULTURE PTE. LTD. Full time
Customer Relationship Executive

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relationship Executive. As a key member of our organization, you will play a vital role in building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Develop and maintain strong relationships with clients through regular communication and proactive issue resolution.
  • Provide exceptional customer service, responding to client inquiries and concerns in a timely and professional manner.
  • Work closely with internal teams to ensure seamless delivery of services and meet client expectations.
  • Identify opportunities to upsell and cross-sell services, driving business growth and revenue.
  • Stay up-to-date with industry trends and competitor activity, providing insights and recommendations to improve our services.
Requirements:
  • Minimum GCE 'A' Level with 1-2 years of customer service experience, preferably in B2B service.
  • Strong desire to learn and grow, with a passion for delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Self-motivation and a positive attitude, with a willingness to take ownership of tasks and projects.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
What We Offer:
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including medical and dental insurance.
  • A comprehensive training program, designed to equip you with the skills and knowledge needed to succeed in your role.
  • A collaborative and inclusive team culture, with a focus on teamwork and open communication.