Lead Hospitality Ambassador

2 weeks ago

Singapore beBeeCustomer Full time $3,500 - $5,500
Job Description

We are seeking a highly skilled Guest Experience Professional to join our team. As a key member of our front office staff, you will be responsible for ensuring that our guests have an exceptional experience during their stay with us.

Your primary duties will include:

  • Meet and Greet
  • Solving Guest Challenges
  • Upgrading or Promoting Hotel Services and Amenities
  • Ensuring Quality Service is Provided to Guests
  • Managing the Front Desk
  • Providing Excellent Customer Service

You will also be responsible for training new staff members, conducting pre-shift briefings, and coordinating with other departments to ensure seamless service delivery.

Required Skills and Qualifications

To succeed in this role, you should possess the following skills and qualifications:

  • At least 2 years of previous experience in the hotel industry
  • Calm, efficient, resourceful, and organized
  • Excellent personal presentation and communication skills
  • Able to listen and respond to demanding guest needs
  • Accountable and resilient
  • Ability to work under pressure
Benefits

We offer a competitive salary and benefits package, including opportunities for career growth and development.

About Us

We are a leading hospitality company with a global presence. Our vision is to fill the earth with the light and warmth of hospitality, and we strive to create remarkable experiences for our guests every day.

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