Current jobs related to Service Delivery Coordinator - Singapore - beBeeCustomerService

  • Manager, IT Service Delivery, ETS

    2 weeks ago

    Singapore Delivery Hero Full time $80,000 - $120,000 per year

    Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Manager, IT Service Delivery, ETS

    3 days ago

    Singapore Delivery Hero Full time

    Company Description foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part...

  • Service Delivery Coordinator

    2 weeks ago

    Singapore beBeeOperations Full time $4,500 - $7,500

    Job OverviewThis role is focused on end-to-end operations coordination, ensuring seamless delivery of services to clients. You will be responsible for dispatching engineers, managing project schedules, and monitoring progress against service level agreements.Maintaining accurate documentation, records, and reports is crucial in this position. You will work...

  • Delivery Services Coordinator

    2 weeks ago

    Singapore beBeeLogistics Full time $2,500 - $4,000

    Job Title: Delivery Services CoordinatorJob Description:We are seeking a motivated and reliable individual to join our team as a Delivery Services Coordinator. As a key member of our logistics operations, you will be responsible for delivering goods to various locations across Singapore using planned routes.Your duties will include loading, unloading,...

  • Service Delivery Coordinator

    1 week ago

    Singapore beBeeCustomer Liaison Full time $4,500 - $6,000

    Job OverviewServe as the key liaison between customers and our service team. This role is responsible for receiving vehicles, understanding customer service needs, preparing work orders, coordinating with technicians, and ensuring timely and satisfactory service delivery.Aims to provide exceptional customer service and support workshop efficiency.

  • Service Delivery Coordinator

    7 days ago

    Singapore beBeeCustomerService Full time $2,500 - $3,500

    Job Title: Service Delivery Coordinator">The primary objective of this role is to provide exceptional customer service and ensure seamless import/export operations. Key responsibilities include handling customer inquiries, arranging shipment bookings, and coordinating with internal and external parties.Key Responsibilities:Respond to customer enquiries...

  • Service Delivery Coordinator

    7 days ago

    Singapore beBeeService Full time $50,000 - $70,000

    Job Title: Service Delivery CoordinatorWe are seeking a skilled professional to fill the role of Service Delivery Coordinator. In this position, you will be responsible for managing customer bookings and ticketing processes.About the Role:Manage customer bookings, walk-ins, and the full ticketing process.Handle reservations, amendments, cancellations, and...

  • Service Delivery Coordinator

    5 days ago

    Singapore beBeeService Full time

    Job Title: Service Delivery Coordinator We are seeking a skilled professional to fill the role of Service Delivery Coordinator. In this position, you will be responsible for managing customer bookings and ticketing processes. About the Role: Manage customer bookings, walk-ins, and the full ticketing process. Handle reservations, amendments,...

  • Service Delivery Coordinator

    5 days ago

    Singapore beBeeService Full time

    Job Title: Service Delivery Coordinator We are seeking a skilled professional to fill the role of Service Delivery Coordinator. In this position, you will be responsible for managing customer bookings and ticketing processes. About the Role: Manage customer bookings, walk-ins, and the full ticketing process. Handle reservations, amendments,...

  • Customer Service Delivery Coordinator

    6 days ago

    Singapore beBeecustomer Full time $4,000 - $6,000

    Job Title: Customer Service Delivery CoordinatorWe are seeking a highly skilled and experienced Customer Service Delivery Coordinator to join our team. In this role, you will be responsible for handling customer inquiries and managing their information, ensuring seamless communication with both internal teams and external parties.The ideal candidate will...

Service Delivery Coordinator

3 weeks ago

Singapore beBeeCustomerService Full time $4,000 - $6,000
Job Title:

Service Delivery Coordinator

Job Description

The primary role of a Service Delivery Coordinator is to ensure seamless customer service delivery. This involves managing daily orders, processing customer inquiries, and resolving any issues that may arise.

Key Responsibilities
  1. Process daily orders using various systems to guarantee timely delivery and minimize delays.
  2. Respond to customer inquiries received through multiple channels, including WhatsApp, email, e-commerce websites, phone calls, and frontline sales teams.
  3. Manage returns and claims efficiently, ensuring prompt resolution and minimizing losses.
  4. Verify price and stock status to prevent overselling and ensure accurate order fulfillment.
  5. Generate reports to analyze service delivery performance and identify areas for improvement.
Required Skills and Qualifications
  • Proficiency in CRM software and other related tools.
  • Experience with warehousing, inventory management, and freight logistics.
  • Strong administrative skills, including Microsoft Office, Excel, and Word.
  • Excellent interpersonal and communication skills to effectively interact with customers and colleagues.
  • Able to work independently with minimal supervision and as part of a team.
Benefits

This role offers opportunities for growth and development, as well as a competitive compensation package. If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply.

What We're Looking For

We are seeking a highly organized and detail-oriented individual who can prioritize tasks effectively and manage multiple projects simultaneously. The ideal candidate will have excellent problem-solving skills and be able to work well under pressure.