
Service Delivery Coordinator
6 days ago
We are seeking a skilled professional to fill the role of Service Delivery Coordinator. In this position, you will be responsible for managing customer bookings and ticketing processes.
About the Role:- Manage customer bookings, walk-ins, and the full ticketing process.
- Handle reservations, amendments, cancellations, and mileage redemptions.
- Assist customers, travel agents, and corporate clients via phone/email.
- Ticket Management: Manage customer bookings, ensure timely processing of tickets, and maintain accurate records.
- Customer Support: Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Process Improvements: Identify areas for improvement in the ticketing process and implement changes to increase efficiency.
- Excellent communication and problem-solving skills.
- Proficient in MS Office and reservation/ticketing systems.
- Strong attention to detail.
- A competitive salary package.
- A comprehensive benefits program.
- The opportunity to work with a dynamic team.
Click on the 'Apply Now' button below to submit your application. We look forward to hearing from you
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