Service Delivery Coordinator

6 days ago


Singapore beBeeService Full time $50,000 - $70,000
Job Title: Service Delivery Coordinator

We are seeking a skilled professional to fill the role of Service Delivery Coordinator. In this position, you will be responsible for managing customer bookings and ticketing processes.

About the Role:
  • Manage customer bookings, walk-ins, and the full ticketing process.
  • Handle reservations, amendments, cancellations, and mileage redemptions.
  • Assist customers, travel agents, and corporate clients via phone/email.
Responsibilities:
  1. Ticket Management: Manage customer bookings, ensure timely processing of tickets, and maintain accurate records.
  2. Customer Support: Provide exceptional customer service, addressing inquiries and resolving issues promptly.
  3. Process Improvements: Identify areas for improvement in the ticketing process and implement changes to increase efficiency.
Requirements:
  • Excellent communication and problem-solving skills.
  • Proficient in MS Office and reservation/ticketing systems.
  • Strong attention to detail.
Benefits:
  • A competitive salary package.
  • A comprehensive benefits program.
  • The opportunity to work with a dynamic team.
How to Apply:

Click on the 'Apply Now' button below to submit your application. We look forward to hearing from you



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