Regional Control Tower Coordinator

1 month ago


Singapur, Singapore CEVA Logistics Full time
About the Role

We are seeking a highly motivated and detail-oriented individual to join our Regional Control Tower team as a Regional Control Tower Intern. As a key member of our team, you will play a crucial role in supporting our customer satisfaction initiatives, data analysis, and business development.

Key Responsibilities

Reporting:

  • Consolidate KPI reports and analysis from CEVA local Control Towers to produce Global Reports on a weekly, monthly, and quarterly basis.
  • Validate and control Dashboard Reports on a periodic basis with the CEVA network.

Performance Management:

  • Research, interpret, and analyze data from various sources, escalating any irregularities to the appropriate management level.
  • Support in identifying relevant metrics, collecting data, measuring, and monitoring progress.
  • Publish data quality reports to CEVA entities and monitor their events to provide accurate visibility of shipments.
  • Analyze and evaluate data performance on a regional and global level.
  • Support in preparing presentation materials for customer and Control Tower management reviews.

Documentation:

  • Collate lists of Progress forms on the status of each account, working closely with other Control Towers.
  • Prepare, deliver, and validate assigned reports under Control Tower management.
Requirements

The successful candidate will possess:

  • An undergraduate or graduate degree.
  • Strong data analysis skills, including proficiency in Excel and Tableau.
  • Good interpersonal and communication skills.
  • Meticulous, analytical, and able to work independently.
  • A team player with a positive attitude.

Desirable qualifications include knowledge of Supply Chain and/or Logistics, a keen willingness to learn, and the ability to work under pressure in a dynamic environment.



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