Regional Control Tower Intern

4 months ago


Singapur, Singapore CEVA Logistics Full time

About the role

As part of the Regional Control Tower team, you will support in: customer satisfaction through the Control Tower SOP, pro-active actions and analysis, develop customer business, propose improvement and new solutions, support with crisis and action plans. This 6-month full-time internship commences in Dec 2024/Jan 2025.

What you will be doing

Reporting:

  • Collate all KPI reports and analysis from CEVA (legacy Bolloré) local Control Towers / SPOCs to consolidate into the production of Global Reports (Transportation Activities, Financial & CO2) on weekly, monthly and quarterly basis according to periodic reviews with Customers
  • Validate and control Dashboard Reports on periodic basis (daily and weekly) with CEVA network

Performance Management:

  • Research, interpret and analyze data received from various sources and escalate any irregularities to appropriate Management level of branch or department
  • Support in identifying relevant metrics (internal), collect data, measure and monitor progress
  • Publish data quality report to CEVA entities SPOCs & other RCTs, monitor their events update in order to provide accurate visibility of shipments that are classified as time critical (hot shipments) or deviation from standard/contractual level
  • Analyze and evaluate data performance (KPI monthly reports) on regional / global level
  • Support in preparation of presentation materials related to customers’ & Control Tower management reviews

Documentation:

  • Collate list of Progress forms on status of each accounts, working closely with other Control Towers on the progress of status
  • Responsible for the preparation, delivery and validation of all assigned reports under Control Tower management and work closely with other Control Tower Executives

Requirements

The successful candidate


Essential

  • Undergraduate or Graduate Degree student
  • Strong data analysis skills (Excel, Tableau)
  • Good interpersonal and communications skills.
  • Meticulous, analytical, able to work independently
  • Must be a team player with a positive attitude


Desirable

  • Knowledge in Supply Chain and/or Logistics will be a plus
  • Keen to learn, fast learner
  • Systematic, organized
  • Able to work under pressure in a dynamic fast paced environment and meet tight deadlines

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