High Performance Reliability Engineer

1 week ago


Singapore beBeeReliabilityEngineer Full time $100,000 - $140,000

At the forefront of delivering cutting-edge connections, our Customer Engineering team is comprised of highly skilled engineers who maintain and develop the reliability, scalability, and performance of our Service to Enterprise Customers.

The Day-to-Day
  • Identify and investigate potential and actual customer performance problems, recommend, and prioritize remediation, and assess effectiveness of remediation actions
  • Contribute to product design, specifically focusing on reliability and availability
  • Promote initiatives with partner teams to enhance the reliability and performance of the Service through improved system design
  • Foster a culture of automation, resulting in scalable solutions
  • Collaborate closely with Customer-facing teams (Technical Account Managers and Program Teams) to comprehend and prioritize customer issues
  • Drive monitoring and automation projects
  • Create and present Performance reports for technical and management stakeholders
  • Communicate and prioritize service-impacting issues with Engineering teams
  • Reproduce and test customer issues in the Lab
  • Develop Automated scripts and tools to facilitate monitoring of the Service
  • Participate in on-call rotations

We're seeking individuals who think boldly, act decisively, and create inclusive environments that drive positive impact.



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